Customer Service Representative Needed

Remote Full-time
We are a growing and innovative company, and we are looking for a customer service representative who focuses on providing excellent service. You are a hard worker who enjoys helping customers and values a positive work environment. In this role, you will be a key part of our team, ensuring that our customers are assisted in a professional and friendly manner.

What will you do?

- Handle incoming emails and online customer inquiries (phone calls optional).

- Analyze customer inquiries and provide appropriate solutions.

- Process requests from managers and support team members.

- Work with customer service software and CRM systems (experience with Zendesk/Freshdesk is a plus).

- Accurately record customer data and communication.

What we are looking for in you:

- Fluent in Dutch

- You are a hard worker who enjoys helping customers and is looking for a stable role.

- At least 1 year of experience in a customer-facing role.

- We're looking for someone long-term who wants to grow with us.

- You work in an organized manner and have an eye for detail.

- Strong proficiency in Microsoft Excel.

- Excellent communication skills and a service-oriented attitude.

- Reliability and punctuality come naturally to you.

What we offer:

- A stable role within a growing and innovative company.

- A pleasant work environment where you are valued for your dedication and reliability.

- Work in a small, enthusiastic team with an informal and collaborative atmosphere.

- Speed in your work will eventually be rewarded.

- Availability: Hours and schedule to be determined in consultation.

Interested? Apply now and join our team!

Apply Now

Apply Now
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