Customer Service Representative - Call Center (Remote)
Job Title: Customer Service Representative
BONUS Opportunity after training completed and milestones Contract to Hire...
Position Location: 100% REMOTE but must be local to Pittsburgh or Camp Hill, PA
Will work remote but may be required to work on site in either the Pittsburgh or Camp Hill location. Will be required to be onsite 1-2 times per quarter (subject to change per business needs).
You will be required to go onsite if facing system or equipment issues
Candidates MUST be open to work any shift between the hours of 8:00AM 8:00PM
Bilingual Spanish speaking candidates are welcome and encouraged to apply
Must be open to working the 11:30AM - 8:00PM shift
Receive inbound calls; calls may involve claims status, eligibility and benefit information; proficient computer skills required. Will take both Member and Provider calls.
Will be trained on the Avaya system.
Qualifications:
Years of industry experience: 1-3 years experience in customer service or call center environment
Educational requirements: High School Diploma/GED
This is high energy role and requires individuals who can adapt to changes quickly
Will work in a fast paced environment
Must have empathy and the ability to control conversation/call)
Preferred - Health Insurance Call Center Experience
Soft skills are very important to this role and require a level of professionalism and caring.
Bilingual Spanish speaking candidates are welcome and encouraged to apply
Job Types: Full-time, Contract
Pay: $15.88 - $16.11 per hour
Expected hours: 40 per week
Benefits:
Health insurance
Work from home
Location:
Pittsburgh, PA (Required)
Work Location: Remote
Apply Now
BONUS Opportunity after training completed and milestones Contract to Hire...
Position Location: 100% REMOTE but must be local to Pittsburgh or Camp Hill, PA
Will work remote but may be required to work on site in either the Pittsburgh or Camp Hill location. Will be required to be onsite 1-2 times per quarter (subject to change per business needs).
You will be required to go onsite if facing system or equipment issues
Candidates MUST be open to work any shift between the hours of 8:00AM 8:00PM
Bilingual Spanish speaking candidates are welcome and encouraged to apply
Must be open to working the 11:30AM - 8:00PM shift
Receive inbound calls; calls may involve claims status, eligibility and benefit information; proficient computer skills required. Will take both Member and Provider calls.
Will be trained on the Avaya system.
Qualifications:
Years of industry experience: 1-3 years experience in customer service or call center environment
Educational requirements: High School Diploma/GED
This is high energy role and requires individuals who can adapt to changes quickly
Will work in a fast paced environment
Must have empathy and the ability to control conversation/call)
Preferred - Health Insurance Call Center Experience
Soft skills are very important to this role and require a level of professionalism and caring.
Bilingual Spanish speaking candidates are welcome and encouraged to apply
Job Types: Full-time, Contract
Pay: $15.88 - $16.11 per hour
Expected hours: 40 per week
Benefits:
Health insurance
Work from home
Location:
Pittsburgh, PA (Required)
Work Location: Remote
Apply Now