Customer Service Representative-Bilingual Spanish (2nd Shift)
About the position Responsibilities • Service customer inquiries and provide solutions to their unique needs. • Offer available products to customers based on their requirements. • Build and maintain trust with customers through effective communication and problem-solving. • Participate in training sessions to enhance your knowledge of insurance products and services. • Collaborate with team members to improve customer service processes and outcomes. Requirements • Two years post-secondary education or higher. • In lieu of the above, a minimum of two years relevant work experience. Benefits • 401(k) with dollar-for-dollar company match up to 6% • Medical, dental & vision, including free preventative care. • Wellness & mental health programs • Health care flexible spending accounts, health savings accounts, & life insurance • Paid time off • Paid & unpaid sick leave where applicable, as well as short & long-term disability. • Parental & family leave; military leave & pay. • Diverse, inclusive & welcoming culture with Employee Resource Groups • Career development & tuition assistance Apply tot his job