Customer Service Representative ( AMAZON REMOTE WORK)
Job Description
Salary: $20.95 - $26.00 Hourly
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities:
ā¢ Maintaining a positive, empathetic, and professional attitude toward customers at all times.
ā¢ Responding promptly to customer inquiries.
ā¢ Communicating with customers through various channels.
ā¢ Acknowledging and resolving customer complaints.
ā¢ Knowing our products inside and out so that you can answer questions.
ā¢ Processing orders, forms, applications, and requests.
ā¢ Keeping records of customer interactions, transactions, comments, and complaints.
ā¢ Communicating and coordinating with colleagues as necessary.
ā¢ Providing feedback on the efficiency of the customer service process.
ā¢ Managing a team of junior customer service representatives.
Apply Now
Salary: $20.95 - $26.00 Hourly
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities:
ā¢ Maintaining a positive, empathetic, and professional attitude toward customers at all times.
ā¢ Responding promptly to customer inquiries.
ā¢ Communicating with customers through various channels.
ā¢ Acknowledging and resolving customer complaints.
ā¢ Knowing our products inside and out so that you can answer questions.
ā¢ Processing orders, forms, applications, and requests.
ā¢ Keeping records of customer interactions, transactions, comments, and complaints.
ā¢ Communicating and coordinating with colleagues as necessary.
ā¢ Providing feedback on the efficiency of the customer service process.
ā¢ Managing a team of junior customer service representatives.
Apply Now