Customer service representative
Job title: Customer service representative in Augusta, GA at Rooted Talent Solutions
Company: Rooted Talent Solutions
Job description: Job Title: Customer Service Representative (Remote, Independent Contractor)Company: Rooted Talent SolutionsLocation: Remote (U.S. only)Compensation: hourlyAbout Us:Rooted Talent Solutions provides high-quality customer support staffing for reputable U.S. brands. We believe in offering flexible, remote work opportunities that fit your lifestyle. As a contractor with us, youâll provide exceptional service to customersâall from the comfort of your home.Position Overview:We are hiring independent Customer Service Representatives to support clients in various industries, including retail, travel, utilities, and healthcare. In this role, youâll assist customers by phone, chat, or emailâresolving issues, answering questions, and providing excellent service. You will choose your schedule, projects, and workload, making this a great opportunity for self-starters seeking work-from-home flexibility.Key Responsibilities:
Provide professional and empathetic support to customers via phone, chat, or email
Follow client-specific procedures and use tools provided to resolve inquiries
Maintain a quiet, distraction-free work environment during scheduled hours
Attend and complete any required training or certification for selected projects
Communicate effectively and escalate issues when needed
Adhere to performance metrics and client guidelines
Qualifications:
Previous customer service, call center, or remote support experience preferred
Strong written and verbal communication skills
Ability to work independently and manage your own schedule
Must reside in the U.S. and be legally eligible to work
Computer with Windows 10 or 11, reliable internet, USB headset, and a quiet workspace
Must be comfortable completing unpaid client certification programs (typically 2â4 weeks)
What We Offer:
100% remote work with flexible scheduling
Opportunity to choose your own clients and service hours
Support from our onboarding and training team
Access to a community of fellow remote contractors
Performance incentives for top contractors
Annual retreats and in-person team gatherings to connect, recharge, and celebrate success
Why Apply Through Rooted Talent Solutions?
Personalized Matching: We align your skills and preferences with healthcare organizations that fit your goals.
Streamlined Process: Our team and technology make applying and interviewing efficient and stress-free.
Ongoing Support: We stay in touch throughout your placement processâyouâre never on your own.
Diverse Opportunities: From temporary contracts to permanent roles, we offer a variety of options to meet your needs.
Explore our open positions below and submit your application to get started. A member of our team will reach out to qualified candidates for next steps.
Expected salary:
Location: Augusta, GA
Apply for the job now!
Apply Now
Company: Rooted Talent Solutions
Job description: Job Title: Customer Service Representative (Remote, Independent Contractor)Company: Rooted Talent SolutionsLocation: Remote (U.S. only)Compensation: hourlyAbout Us:Rooted Talent Solutions provides high-quality customer support staffing for reputable U.S. brands. We believe in offering flexible, remote work opportunities that fit your lifestyle. As a contractor with us, youâll provide exceptional service to customersâall from the comfort of your home.Position Overview:We are hiring independent Customer Service Representatives to support clients in various industries, including retail, travel, utilities, and healthcare. In this role, youâll assist customers by phone, chat, or emailâresolving issues, answering questions, and providing excellent service. You will choose your schedule, projects, and workload, making this a great opportunity for self-starters seeking work-from-home flexibility.Key Responsibilities:
Provide professional and empathetic support to customers via phone, chat, or email
Follow client-specific procedures and use tools provided to resolve inquiries
Maintain a quiet, distraction-free work environment during scheduled hours
Attend and complete any required training or certification for selected projects
Communicate effectively and escalate issues when needed
Adhere to performance metrics and client guidelines
Qualifications:
Previous customer service, call center, or remote support experience preferred
Strong written and verbal communication skills
Ability to work independently and manage your own schedule
Must reside in the U.S. and be legally eligible to work
Computer with Windows 10 or 11, reliable internet, USB headset, and a quiet workspace
Must be comfortable completing unpaid client certification programs (typically 2â4 weeks)
What We Offer:
100% remote work with flexible scheduling
Opportunity to choose your own clients and service hours
Support from our onboarding and training team
Access to a community of fellow remote contractors
Performance incentives for top contractors
Annual retreats and in-person team gatherings to connect, recharge, and celebrate success
Why Apply Through Rooted Talent Solutions?
Personalized Matching: We align your skills and preferences with healthcare organizations that fit your goals.
Streamlined Process: Our team and technology make applying and interviewing efficient and stress-free.
Ongoing Support: We stay in touch throughout your placement processâyouâre never on your own.
Diverse Opportunities: From temporary contracts to permanent roles, we offer a variety of options to meet your needs.
Explore our open positions below and submit your application to get started. A member of our team will reach out to qualified candidates for next steps.
Expected salary:
Location: Augusta, GA
Apply for the job now!
Apply Now