Customer Service Representative

Great West Casualty Company is a long-time stable company providing premier insurance products and services to the trucking industry. The Customer Service Representative role involves partnering with agents and insureds to support complex accounts, focusing on delivering exceptional service and assistance. Responsibilities Provide office and sales assistance by responding to requests for information, services, quotes, permits, authority, and licensing Skills Excellent verbal and written communication skills Adaptable with a desire to learn and grow Ability to utilize computer software Must obtain and maintain a P&C license within the first 90 days of employment Customer service, administrative, or insurance experience preferred Experience with Applied Epic Agency Management System is a plus! Benefits Competitive Compensation Generous paid time off and paid company holiday schedule Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs Community volunteer opportunities Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle Scholarships for dependents and tuition reimbursement to further your education Company paid continuing education and monetary awards for professional development Opportunities for a hybrid work schedule (three days in the office, two days remote) Company Overview Working together, Joe Morten & Son, Inc. It was founded in 1956, and is headquartered in South Sioux City, Nebraska, USA, with a workforce of 1001-5000 employees. Its website is