Customer Service Representative
Job title: Customer Service Representative in Sanford, FL at Online Labels Group
Company: Online Labels Group
Job description: Role SummaryAre you passionate about delivering customer service or looking to join the customer service field? Look no further and join our dedicated team here at Online Labels Group. Customer Service is crucial and you will learn industry knowledge to help our existing customers and potential new customers via phone calls or email support tickets. Want to learn more? Apply today!Shift available: Monday-Friday: 11:00am-8:00pmTraining Shift: Monday-Friday 8:00am-5:00pmPay rate: $15-$17Benefits:
Potential Monthly Departmental Bonuses
Medical
Dental
Vision
Paid Time Off (PTO)
401(k) with Company match
Holiday Pay
Supplemental Insurances (Cancer, Critical Illness, Accident, Short Term & Long Term Disability, Life Insurance)
Summary of Responsibilities
Manage incoming calls, tickets, and live chat messages from customers
Communicating with customers to ensure that all of their needs are understood and addressed
General administrative duties
Troubleshooting customer issues
Collaborate with other internal departments to ensure that they fulfill all customer requests
Guide customers to the correct service based on their business needs provided criteria
Required Skills
Excellent organization, attention to detail, and follow-up skills
Strong written and verbal communication skills
Strong typing and computer skills (40+ wpm)
Ability to interface well with all levels of management
Ability to work well in a team environment as well as on your own
Self-motivated and solution-oriented
Customer-focused
Excellent analytical, problem-solving, and decision-making skills
Positive attitude
Ability to adapt to new technologies and processes quickly in ever-evolving systems
Excellent interpersonal skills and strong emotional intelligence
Experience Requirements
0-2 years in the same or similar role
Equal Employment OpportunityAt Online Labels Group, we don't just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Online Labels Group is proud to be an equal opportunity workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
Expected salary:
Location: Sanford, FL
Apply for the job now!
Apply Now
Company: Online Labels Group
Job description: Role SummaryAre you passionate about delivering customer service or looking to join the customer service field? Look no further and join our dedicated team here at Online Labels Group. Customer Service is crucial and you will learn industry knowledge to help our existing customers and potential new customers via phone calls or email support tickets. Want to learn more? Apply today!Shift available: Monday-Friday: 11:00am-8:00pmTraining Shift: Monday-Friday 8:00am-5:00pmPay rate: $15-$17Benefits:
Potential Monthly Departmental Bonuses
Medical
Dental
Vision
Paid Time Off (PTO)
401(k) with Company match
Holiday Pay
Supplemental Insurances (Cancer, Critical Illness, Accident, Short Term & Long Term Disability, Life Insurance)
Summary of Responsibilities
Manage incoming calls, tickets, and live chat messages from customers
Communicating with customers to ensure that all of their needs are understood and addressed
General administrative duties
Troubleshooting customer issues
Collaborate with other internal departments to ensure that they fulfill all customer requests
Guide customers to the correct service based on their business needs provided criteria
Required Skills
Excellent organization, attention to detail, and follow-up skills
Strong written and verbal communication skills
Strong typing and computer skills (40+ wpm)
Ability to interface well with all levels of management
Ability to work well in a team environment as well as on your own
Self-motivated and solution-oriented
Customer-focused
Excellent analytical, problem-solving, and decision-making skills
Positive attitude
Ability to adapt to new technologies and processes quickly in ever-evolving systems
Excellent interpersonal skills and strong emotional intelligence
Experience Requirements
0-2 years in the same or similar role
Equal Employment OpportunityAt Online Labels Group, we don't just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Online Labels Group is proud to be an equal opportunity workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
Expected salary:
Location: Sanford, FL
Apply for the job now!
Apply Now