Customer Service Representative
Dilling Heating Cooling Plumbing and Electrical is a Heating, Cooling, Plumbing and Electrical company located in Charlotte, NC. They are seeking a Customer Service Representative to handle customer calls, schedule visits, and provide general inbound customer service. Responsibilities Call customers from prior day for quality check Call maintenance customers and schedule visits Call on customer list to offer promotions Follow up on reviews positive and negative General inbound customer service Skills Customer Service/Call Center: 1 year Strong attention to details Conscientious, team player Desire to help serve customers Honesty, integrity, quality craftsmanship and a good attitude Clear background check and drug screen Must be 18 or older Service Titan experience is a plus Benefits Stability Competitive weekly Pay + Benefits Growth Opportunities + Training Medical, Dental, Vision Insurance Health Savings Account Short & Long Term Disability Company Paid Life Insurance PTO including vacation and holiday Matching 401(k) & ROTH IRA On-going training & development, growth opportunities Company Overview Since 1955, Dilling: Heating, Cooling, Plumbing & Electrical has offered residential and commercial clients quality HVAC, Plumbing & Electrical services throughout Gaston and Mecklenburg County, NC. It was founded in 1955, and is headquartered in Charlotte, North Carolina, US, with a workforce of 51-200 employees. Its website is