Customer service representative
As our Customer Service Representative , youll work (variety of shifts available) to help our patients check into the hospital.
Its fast-paced on occasion and youll be the person they rely on to answer questions during registration. Youll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information... but to address their fears, concerns, and questions.
To thrive in this job, youll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones.
Well teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career.
You must also be up to date on all vaccinations (including but not limited to COVID-19 and annual flu shot), pass a drug test, and pass a background check prior to hire.
At R1 RCM, we deliver innovative solutions by bringing together the best people and technologies that enable providers to simplify the healthcare experience.
Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most.
Our 22,000+ global associates are given valuable opportunities to contribute, innovate, and create meaningful work that makes an impact in the communities we serve around the world.
Interested? Learn more, visit : r1rcm.com / careers.
Heres what you can expect working in Patient Registration (Customer Service) :
Working on computers and answering phones to intake information in a busy environment. Youll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins.
You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
Helping people who may be very ill or worried. Were not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety.
Youll ask follow-up questions and build rapport in real time.
Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training.
While the data you collect may be predictable, the people youll get it from arent. You must work quickly and expect the unexpected.
This is not a casual desk job.
A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirement :
High School Diploma or GED
Excellent customer service experience
Additional information :
Employment type : Full-time
Last updated : 2024-10-04
Apply Now
Its fast-paced on occasion and youll be the person they rely on to answer questions during registration. Youll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information... but to address their fears, concerns, and questions.
To thrive in this job, youll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones.
Well teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career.
You must also be up to date on all vaccinations (including but not limited to COVID-19 and annual flu shot), pass a drug test, and pass a background check prior to hire.
At R1 RCM, we deliver innovative solutions by bringing together the best people and technologies that enable providers to simplify the healthcare experience.
Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most.
Our 22,000+ global associates are given valuable opportunities to contribute, innovate, and create meaningful work that makes an impact in the communities we serve around the world.
Interested? Learn more, visit : r1rcm.com / careers.
Heres what you can expect working in Patient Registration (Customer Service) :
Working on computers and answering phones to intake information in a busy environment. Youll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins.
You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
Helping people who may be very ill or worried. Were not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety.
Youll ask follow-up questions and build rapport in real time.
Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training.
While the data you collect may be predictable, the people youll get it from arent. You must work quickly and expect the unexpected.
This is not a casual desk job.
A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirement :
High School Diploma or GED
Excellent customer service experience
Additional information :
Employment type : Full-time
Last updated : 2024-10-04
Apply Now