Customer Service Representative
Position Overview: We are looking for compassionate and detail-oriented Customer Service Agents to assist customers in navigating the impact of a recent breach. Your role will be vital in providing clear information and support to those affected.
Key Responsibilities...
Ā Engage with customers to understand their concerns and provide solutions.
Ā Clearly explain the breach details and the services offered to them.
Ā Maintain a high level of empathy and professionalism in all communications.
Ā Accurately submit CRM tickets to ensure effective issue resolution.
Qualifications:
Ā MUST have at least 1 year of remote customer service experience.
Ā Excellent communication skills with a strong focus on customer service.
Ā Proven ability to demonstrate empathy and professionalism in customer interactions.
Ā Experience with CRM systems is a plus.
Ā Immediate availability with the ability to complete certification within 24 hours.
Job Type: Contract
Pay: $14.50 - $15.00 per hour
Benefits:
Ā Flexible schedule
Ā Work from home
Shift:
Ā 10 hour shift
Ā 12 hour shift
Ā 4 hour shift
Ā 8 hour shift
Ā Day shift
Ā Evening shift
Ā Morning shift
Ā No nights
Ā Rotating shift
Ā Split shift
Work Location: Remote
Apply Now
Key Responsibilities...
Ā Engage with customers to understand their concerns and provide solutions.
Ā Clearly explain the breach details and the services offered to them.
Ā Maintain a high level of empathy and professionalism in all communications.
Ā Accurately submit CRM tickets to ensure effective issue resolution.
Qualifications:
Ā MUST have at least 1 year of remote customer service experience.
Ā Excellent communication skills with a strong focus on customer service.
Ā Proven ability to demonstrate empathy and professionalism in customer interactions.
Ā Experience with CRM systems is a plus.
Ā Immediate availability with the ability to complete certification within 24 hours.
Job Type: Contract
Pay: $14.50 - $15.00 per hour
Benefits:
Ā Flexible schedule
Ā Work from home
Shift:
Ā 10 hour shift
Ā 12 hour shift
Ā 4 hour shift
Ā 8 hour shift
Ā Day shift
Ā Evening shift
Ā Morning shift
Ā No nights
Ā Rotating shift
Ā Split shift
Work Location: Remote
Apply Now