Customer Service Representative
Description
Welcome to Smart Stack Impact, where we redefine the boundaries of Public Relations with innovation, creativity, and an unwavering commitment to excellence. As a leading PR agency, we are dedicated to elevating brands, shaping perceptions, and driving meaningful impact in an ever-evolving media landscape
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Job Overview: Smart Stack Impact is seeking a dedicated Customer Service Representative to join our team. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction.
Location: Los Angeles, CA
On site job
Salary Range:
$38.500- $49.500 yearly
Key Responsibilities
Handle customer inquiries via phone, email, and chat
Resolve customer issues and escalate when necessary
Maintain customer records and update account information
Provide product and service information to customers
Assist with order processing and tracking
Skills, Knowledge and Expertise
High school diploma or equivalent; Associates or Bachelors degree preferred
Strong communication and problem-solving skills
Proficiency in customer service software
Ability to work in a fast-paced environment
Benefits
Competitive salary range: $38.500- $49.500 yearly
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
Apply Now
Welcome to Smart Stack Impact, where we redefine the boundaries of Public Relations with innovation, creativity, and an unwavering commitment to excellence. As a leading PR agency, we are dedicated to elevating brands, shaping perceptions, and driving meaningful impact in an ever-evolving media landscape
...
Job Overview: Smart Stack Impact is seeking a dedicated Customer Service Representative to join our team. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction.
Location: Los Angeles, CA
On site job
Salary Range:
$38.500- $49.500 yearly
Key Responsibilities
Handle customer inquiries via phone, email, and chat
Resolve customer issues and escalate when necessary
Maintain customer records and update account information
Provide product and service information to customers
Assist with order processing and tracking
Skills, Knowledge and Expertise
High school diploma or equivalent; Associates or Bachelors degree preferred
Strong communication and problem-solving skills
Proficiency in customer service software
Ability to work in a fast-paced environment
Benefits
Competitive salary range: $38.500- $49.500 yearly
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
Apply Now