Customer Service Representative

Remote Full-time
Ryder System, Inc. is an industry-leading logistics company that provides supply chain solutions. They are seeking a Customer Service Representative who will be responsible for managing inbound sales calls, maintaining inventory levels, and addressing customer inquiries and complaints. Responsibilities Responsible for a great customer experience and ensuring concerns, issues, and disputes are resolved to the customers’ expectations Execute customer communication protocol Handle all Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers Accountable for rental truck inventory levels by coordinating with Maintenance and Asset Management to meet customer demands Workflow management: enhance productivity through effective scheduling and planning Generate purchase/repair orders and maintenance of files Parts management: contribute to cost containment through inventory planning and warranty Ensures compliance with all company, local, state, federal and other regulatory agencies policies Performs other duties as assigned Skills H.S. diploma/GED required One (1) year or more in sales and/or customer service required Benefits Medical, Dental, Vision Benefits start at 30 Days 401 (K) Savings Plan with a company match Discounted employee stock purchase options Quality employee discounts that actually save you money on tools, cars, appliances, travel and more All major holidays paid and Paid time off within your first year Up to 12 weeks paid maternity leave Company Overview We perfect the supply chains people depend on. It was founded in 1933, and is headquartered in Miami, Florida, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Ryder System, Inc. has a track record of offering H1B sponsorships, with 10 in 2026, 53 in 2025, 45 in 2024, 39 in 2023, 54 in 2022, 54 in 2021, 36 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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