Customer Service Representative

Remote Full-time
Customer Service Representative
Location: Onsite in Berea, OH
Pay: $24/hourly
Hours: M-T, 9:30-6pm and F, 8:30-5
Length: Temporary for up to 1 year

Staffing Solutions Enterprises is looking for customer service representatives for our Berea client! In this role, you will answer phone calls relating to transactions, review/reconcile payments, and provide great customer service. Please view the role below and apply if interested!

Job Description:
Provide assistance and informational services to customers bytelephone, in writing, electronically or in person.
Process all transactions and payments; may act as a cashier toaccept payments.
Enter, research, and retrieve dataregarding customer and commercial accounts.
Prepare invoices for customer.
Review and reconcile payments, post invoices, cash receipts and deposit receivables.
Must have ability to work under pressure, with frequent interruptions while performing accuratemathematical computations, recognize errors, and make necessary corrections.
Serve as back-up for various accounting and administrative functions.

Required Knowledge:
Knowledge of general accounting functions and reporting systems.
Skill in the operation of a personal computer, MS Office, and various accounting software.
Ability to perform mathematical computations accurately; sort, check, count and verify
numbers.
Work under pressure and with frequent interruptions.
Complete detailed and complex documents, proofread materials, recognize errors, and make
corrections.

Minimum Qualifications:
High School Diploma or GED required.
Minimum of one-year experience directly related to customer service in a call center
environment.
Previous accounting or bookkeeping work desirable

We look forward to your application!

#SSEIND

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Staffing Solutions Enterprises, StaffMatrix, BV Staffing, and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.staffingsolutionsenterprises.com/privacy-policy/

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