Customer Service Rep
Join Our Team for Open Enrollment Season – Hiring Remote Call Center Representatives!
Contract: Start Date - Late August / Early September – Anticipated to work through End of December Pay: $16.50/hour + Performance & Attendance Assignment Completion Bonus Location: 100% Remote (U.S. Only) Inbound/Outbound | Full-Time | Structured Call Center Environment
Are you a customer service pro who thrives in a fast-paced, high-energy environment? Do you have previous call center experience and love helping people make important choices about their benefits? If so, we want YOU on our team this Open Enrollment season! What You’ll Be Doing:
• Handling 40+ inbound calls per day from clients enrolling in benefits
• Making occasional outbound follow-up calls
• Authenticating callers, troubleshooting issues, and answering benefit-related questions
• Explaining benefit options (e.g., high vs. low plans, HSA contributions, etc.)
• Navigating multiple systems and providing clear, empathetic assistance
Schedule:
• Full-Time, Monday–Friday
• Training (4 weeks): 8:45 AM – 5:30 PM EST (M-F)
• Post-training: Must be available for any 8-hour shift between 7:00 AM – 9:00 PM EST
What You Bring:
• Call center experience is required
• Comfortable working in a highly structured remote environment
• Clear communication and problem-solving skills
• Reliable internet connection and a quiet home workspace
• Commitment to excellent attendance and performance during peak season NEXT STEPS: Please email your resume to [email protected] for review!
salary: $16.49 - $16.5 per hour
shift: First
work hours: 8 AM - 9 PM
education: High School
Responsibilities
Call Center
Skills
• Call Center Support
• Basic Computer Skills
• Active Listening
• Typing Skills
• Telephone Etiquette
Qualifications
• Years of experience: 2 years
• Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Apply Now
Contract: Start Date - Late August / Early September – Anticipated to work through End of December Pay: $16.50/hour + Performance & Attendance Assignment Completion Bonus Location: 100% Remote (U.S. Only) Inbound/Outbound | Full-Time | Structured Call Center Environment
Are you a customer service pro who thrives in a fast-paced, high-energy environment? Do you have previous call center experience and love helping people make important choices about their benefits? If so, we want YOU on our team this Open Enrollment season! What You’ll Be Doing:
• Handling 40+ inbound calls per day from clients enrolling in benefits
• Making occasional outbound follow-up calls
• Authenticating callers, troubleshooting issues, and answering benefit-related questions
• Explaining benefit options (e.g., high vs. low plans, HSA contributions, etc.)
• Navigating multiple systems and providing clear, empathetic assistance
Schedule:
• Full-Time, Monday–Friday
• Training (4 weeks): 8:45 AM – 5:30 PM EST (M-F)
• Post-training: Must be available for any 8-hour shift between 7:00 AM – 9:00 PM EST
What You Bring:
• Call center experience is required
• Comfortable working in a highly structured remote environment
• Clear communication and problem-solving skills
• Reliable internet connection and a quiet home workspace
• Commitment to excellent attendance and performance during peak season NEXT STEPS: Please email your resume to [email protected] for review!
salary: $16.49 - $16.5 per hour
shift: First
work hours: 8 AM - 9 PM
education: High School
Responsibilities
Call Center
Skills
• Call Center Support
• Basic Computer Skills
• Active Listening
• Typing Skills
• Telephone Etiquette
Qualifications
• Years of experience: 2 years
• Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Apply Now