Customer Service (Renovations)
Chadwell Supply is a recognized leader in the supplier category, recently named the National Apartment Association's 2025 Top Employer. They are seeking a Renovation Coordinator responsible for managing incoming renovation-related inquiries and processing quotes, orders, and returns efficiently. The role emphasizes strong communication skills and the ability to work in a self-managed team environment.ResponsibilitiesBe responsible for fielding all incoming renovation-related inquiries via telephone, emails, website, and faxMaintain accurate documentation of Quotes and OrdersMeet acceptable turnaround times, as required for Quotes, Returns, and OrdersReview and process Return Authorizations (RGA) promptlyMonitor Renovation queuesWeb support for renovationsSkillsHave good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkersBe proficient in Microsoft Outlook, Word, and ExcelHave strong process analysis and improvement skillsBe able to work in a self-managed team environment. This includes cooperatively scheduling work, meetings, and team task assignmentsBenefitsMedicalDentalVisionLife insuranceDisability401K104 hours paid time off accrualPaid holidays offEmployee Discount ProgramLong-term Career OpportunitiesCompany OverviewChadwell Supply is a logistics company providing plumbing parts and HVAC equipment. It was founded in 2007, and is headquartered in Tampa, Florida, USA, with a workforce of 1001-5000 employees. Its website is http://chadwellsupply.com.
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