Customer Service Project Manager - Remote Opportunity with a Global Leader in Furniture Manufacturing
At careerzynith, we're revolutionizing the furniture manufacturing industry with our innovative approach to customer satisfaction and business growth. As a Customer Service Project Manager, you'll play a vital role in driving our mission forward by ensuring customer satisfaction, building sustainable relationships, and contributing to our company's continued success.
**About careerzynith**
careerzynith is a global leader in furniture manufacturing, renowned for our commitment to quality, innovation, and customer satisfaction. With a strong presence in the industry, we're dedicated to delivering exceptional products and services that exceed our customers' expectations. Our team is passionate about creating a positive and inclusive work environment that fosters growth, learning, and collaboration.
**Key Details**
* **Start Date:** Immediate openings available
* **Location:** Remote
* **Company:** careerzynith
* **Compensation:** $20-$24 per hour
* **Hours:** Monday-Friday, 8am-5pm
**Responsibilities**
As a Customer Service Project Manager at careerzynith, you'll be responsible for:
* Identifying and assessing customers' needs to achieve satisfaction and build sustainable relationships
* Providing accurate, valid, and complete information using the right methods and tools
* Meeting personal and customer service team sales targets and call handling quotas
* Handling customer complaints, providing solutions and alternatives, and following up to ensure resolution
* Keeping records of customer interactions, processing customer accounts, and filing documents
* Following communication procedures, guidelines, and policies
* Taking the extra mile to engage customers and exceed their expectations
**Requirements**
To succeed in this role, you'll need:
* 3+ years of customer service and project management experience
* Proven customer support experience or experience as a client service representative
* A track record of over-achieving quota
* Strong phone contact handling skills and active listening
* Familiarity with project management systems and practices
* Customer orientation and ability to adapt/respond to different types of characters
* Excellent communication and presentation skills
* Ability to multi-task, prioritize, and manage time effectively
* High school degree
* Experience in the furniture industry or hospitality industry is highly preferred
* QuickBooks experience preferred
**Why Join careerzynith?**
This is a low-stress role with great rewards. If you're reliable, willing to learn, and passionate about delivering exceptional customer service, we want you to join our team. At careerzynith, we offer:
* A competitive salary and excellent benefits package
* Opportunities for career growth and professional development
* A dynamic and inclusive work environment that fosters collaboration and innovation
* A comprehensive training program to ensure your success in the role
* A chance to work with a global leader in the furniture manufacturing industry
**What We Offer**
* A comprehensive benefits package, including medical, dental, and vision insurance
* A 401(k) retirement plan with company match
* Paid time off and holidays
* Opportunities for professional development and career growth
* A dynamic and inclusive work environment that fosters collaboration and innovation
**How to Apply**
If you're passionate about delivering exceptional customer service and contributing to a global leader in the furniture manufacturing industry, we want to hear from you! Apply now to join our team as a Customer Service Project Manager and take the first step towards a rewarding career with careerzynith.
Apply To This Job
Apply for this job
Apply for this job
**About careerzynith**
careerzynith is a global leader in furniture manufacturing, renowned for our commitment to quality, innovation, and customer satisfaction. With a strong presence in the industry, we're dedicated to delivering exceptional products and services that exceed our customers' expectations. Our team is passionate about creating a positive and inclusive work environment that fosters growth, learning, and collaboration.
**Key Details**
* **Start Date:** Immediate openings available
* **Location:** Remote
* **Company:** careerzynith
* **Compensation:** $20-$24 per hour
* **Hours:** Monday-Friday, 8am-5pm
**Responsibilities**
As a Customer Service Project Manager at careerzynith, you'll be responsible for:
* Identifying and assessing customers' needs to achieve satisfaction and build sustainable relationships
* Providing accurate, valid, and complete information using the right methods and tools
* Meeting personal and customer service team sales targets and call handling quotas
* Handling customer complaints, providing solutions and alternatives, and following up to ensure resolution
* Keeping records of customer interactions, processing customer accounts, and filing documents
* Following communication procedures, guidelines, and policies
* Taking the extra mile to engage customers and exceed their expectations
**Requirements**
To succeed in this role, you'll need:
* 3+ years of customer service and project management experience
* Proven customer support experience or experience as a client service representative
* A track record of over-achieving quota
* Strong phone contact handling skills and active listening
* Familiarity with project management systems and practices
* Customer orientation and ability to adapt/respond to different types of characters
* Excellent communication and presentation skills
* Ability to multi-task, prioritize, and manage time effectively
* High school degree
* Experience in the furniture industry or hospitality industry is highly preferred
* QuickBooks experience preferred
**Why Join careerzynith?**
This is a low-stress role with great rewards. If you're reliable, willing to learn, and passionate about delivering exceptional customer service, we want you to join our team. At careerzynith, we offer:
* A competitive salary and excellent benefits package
* Opportunities for career growth and professional development
* A dynamic and inclusive work environment that fosters collaboration and innovation
* A comprehensive training program to ensure your success in the role
* A chance to work with a global leader in the furniture manufacturing industry
**What We Offer**
* A comprehensive benefits package, including medical, dental, and vision insurance
* A 401(k) retirement plan with company match
* Paid time off and holidays
* Opportunities for professional development and career growth
* A dynamic and inclusive work environment that fosters collaboration and innovation
**How to Apply**
If you're passionate about delivering exceptional customer service and contributing to a global leader in the furniture manufacturing industry, we want to hear from you! Apply now to join our team as a Customer Service Project Manager and take the first step towards a rewarding career with careerzynith.
Apply To This Job
Apply for this job
Apply for this job