Customer Service - Medical Scheduler

Remote Full-time
We are a family owned company that treat our team members like family. Since 1978 we have been providing careers in Physical, Occupational and Speech therapy through our outpatient clinics as well as our network of hospital, long-term care and school based contracts. We have job opportunities for exceptional people that want to make a positive difference in the lives of those we treat. We welcome you to review our Jobs below as well as our competitive compensation and benefits that we offer to our employees.

We believe in offering a wide variety of benefit programs to our employees with competitive rates of pay. We make every effort to personalize our compensation and benefits with each employee to help meet their individual needs.

See our full list of compensation and benefits.

Burger Rehabilitation Systems, Inc. has provided therapy services since 1978.

Do you have an excellent phone voice and a knack for the details? Our corporate customer service team is growing! We’re hunting for a full-time Scheduler who loves helping people. This is a 100% remote, Monday–Friday role with full benefits—but we need you to be a local in the Sacramento area.

If you’re a pro at active listening, thrive in a fast-paced phone environment, and pride yourself on accurate data entry, we want to meet you. Help us keep our clinics running smoothly and our patients happy!

The position reports direct to the Director of Patient Services and will receive competitive compensation based on experience.

Responsibilities include:
• Answer scheduling telephones.
• Contact patients for scheduling. Obtain all necessary telephone information from the patient to ensure proper scheduling. Register patients in billing and scheduling systems if assigned.
• Maintain accurate patient schedule at all times.
• Communicate schedule to the appropriate individuals. Forward necessary information as needed. Advise Supervisor/clinic directors of scheduling issues including cancellation problems.
• Implement schedule changes when necessary to keep schedule(s) full (e.g. moves patients to PT assistant, rearranges schedule for cancellations, etc.).
• Receive, sort and distribute faxes frequently and accurately as directed.
• Complete other data entry tasks and related work as assigned/required.
• Assist others as time allows (e.g. faxing, calls to/from physician offices, etc.).
• Operate all office equipment (fax, copy machine, etc.) as necessary in the performance of duties.
• Attend meetings as required.

We seek employees that are/have:
• Loyal, dedicated, self-motivated team worker
• Excellent work ethics and attitude
• Extremely dependable and committed
• Report to work on time
• Excellent spelling and grammar skills
• Very accurate data entry skills
• Strong multi-tasking skills
• Experience in handling confidential information insuring positive relationship of the company
• Utilize excellent customer service and employee communication skills
• Attention to detail and strong organizational skills

Requirements include:
• High School Diploma or equivalent.
• Valid California Driver’s license and current automobile insurance.
• Ability to clear full medical exam to include 7-panel drug screen and complete background clearance.

If you know without a doubt that you are right for this position, please apply!

APPLY NOW: Click on the above link “Apply To This Job”

Interested in hearing about other Job Opportunities? Contact a member of the Burger Recruiting Team today!

P.1-888-782-8743

F. 916-983-5932

[email protected]

Our Mission Statement:

We proudly acknowledge we are in business to provide rehabilitation services that make a POSITIVE difference in the lives of our patients, their families,

our staff and the community at large.

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