Customer Service, CMN
MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70+ years!
MSC is a 12-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2023...
MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.
In Addition, we are very proud to share that we have been awarded the distinguished honor of
2021 - HME Provider of the Year!
We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY!
Competitive Pay
Advancement Opportunities
Medical, Dental & Vision Insurance
HSA Account w/Company Contribution
Pet Insurance
Company provided Life and AD&D insurance
Short-Term and Long-Term Disability
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Employee Referral Bonus Program
401k (with a matching program) / Roth IRA
Company Discounts
PayActive/On-Demand Pay
Paid vacation, Sick Days, You Days and Holidays
General: As part of the CMN team, participates in monitoring and improving processes relative to the quality, appropriateness, and timeliness of the reimbursement information requirements of our order processing activities.
Reports To: Director, Revenue Qualifications
*Starting $16.50
Responsibilities and Duties:
Review initial prescription for qualifying elements resulting in timely release of claims.
Complete daily follow up processes on all CMNs assigned within the WIP states/RC worklist.
Review possible renewal CMNs within the CMN review worklist.
Manages the CMN renewal process and obtains all necessary documentation.
Responsible for handling all outstanding held revenue related to CMNs for branches assigned.
Manages phone calls related to CMNs.
Other duties as assigned.
Qualifications:
Education: Graduate of an accredited high school or GED equivalent.
Experience/Knowledge/Skills/Physical Requirements:
Ability to multi-task in a fast-paced environment
Detail and team oriented
Effective communication (verbal and written) and organizational skills
Proven computer proficiency, the use of multiple applications simultaneously
Knowledge of the HME/DME industry is preferred
Apply Now
MSC is a 12-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2023...
MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.
In Addition, we are very proud to share that we have been awarded the distinguished honor of
2021 - HME Provider of the Year!
We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY!
Competitive Pay
Advancement Opportunities
Medical, Dental & Vision Insurance
HSA Account w/Company Contribution
Pet Insurance
Company provided Life and AD&D insurance
Short-Term and Long-Term Disability
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Employee Referral Bonus Program
401k (with a matching program) / Roth IRA
Company Discounts
PayActive/On-Demand Pay
Paid vacation, Sick Days, You Days and Holidays
General: As part of the CMN team, participates in monitoring and improving processes relative to the quality, appropriateness, and timeliness of the reimbursement information requirements of our order processing activities.
Reports To: Director, Revenue Qualifications
*Starting $16.50
Responsibilities and Duties:
Review initial prescription for qualifying elements resulting in timely release of claims.
Complete daily follow up processes on all CMNs assigned within the WIP states/RC worklist.
Review possible renewal CMNs within the CMN review worklist.
Manages the CMN renewal process and obtains all necessary documentation.
Responsible for handling all outstanding held revenue related to CMNs for branches assigned.
Manages phone calls related to CMNs.
Other duties as assigned.
Qualifications:
Education: Graduate of an accredited high school or GED equivalent.
Experience/Knowledge/Skills/Physical Requirements:
Ability to multi-task in a fast-paced environment
Detail and team oriented
Effective communication (verbal and written) and organizational skills
Proven computer proficiency, the use of multiple applications simultaneously
Knowledge of the HME/DME industry is preferred
Apply Now