Customer Service Agent - Part Time Weekend
Quick Overview:Start Date: Immediate openings availablePosition: Customer Service Agent - Part Time WeekendCompany: WorkwarpLocation: RemoteCompensation: a competitive salary  Customer Service Agent Intake Specialist
Schedule: Saturday, Sunday 3:00 PM - 1:30 AM...
Fully remote
$20/hour
About Us
Come join MedSpeed to help us deliver health! MedSpeed is a healthcare logistics company that partners with healthcare organizations throughout your communities to transport a wide range of medical supplies, specimens, and materials. At Medspeed we work as a team, keep our promises and strive to get better every day. We are looking for individuals who believe in and represent those values.
Today, we have over 150 locations in 32 states but still have kept that small business, entrepreneurial feel and remain committed to the same culture established day 1!
Our people are at the heart of what we do and how we support our customers.
Why become a MedSpeeder? This is whatÂs in it for you:
 Medical, Dental, Vision and Flexible Spending Account - We care about you and your family!
 401(K) with Company Match - We want you to secure your financial future, so we have a generous match too!
 Paid Time Off - We encourage time off, you deserve it!
 Opportunities for Career Advancement  We encourage internal growth!
 Training Provided  We provide thorough training for our roles at Medspeed!
 Competitive Pay  We respect the work you provide.
What you will be doing as a MedSpeed Customer Service Agent Intake Specialist:
The CSA Â Intake Specialists role is designed to support MedSpeedÂs on-demand business through direct customer interaction via the telephone. Intake Specialists focus on creating a great customer experience while assisting the customer with order entry, issue resolution and various levels of requests.
 Monitor and respond to customer inquiries via telephone while meeting all corporate guidelines and performance standards
 Handle a large number of calls daily without losing enthusiastic voice and attitude, answering all calls promptly and efficiently
 Address general questions about MedSpeed service process. Effectively handle issues and solve problems that arise on the phone with effective communication skills
 Log, track and appropriately document all issues utilizing on-line systems and procedures, and in accordance with all applicable guidelines and requirements
 Perform skills necessary to create a high-quality customer experience, as reflected through acceptable, quality monitors and customer feedback
 Completion of any special projects assigned
 Maintain current knowledge of MedSpeed service policies, procedures and specific client requirements
 Work to promote MedSpeed culture
What you will need to bring to be our Customer Service Agent Intake Specialist:
 High School Diploma, GED or equivalent
 Demonstrate appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness and other skills as identified
 Demonstrate excellent verbal and written communication skills
 Great attitude that aligns with our culture of working as one team, keeping our promises and getting better every day
 Ability to effectively manage time
 Ability to multi task
 Ability to maintain high level of punctuality and consistent, reliable attendance standards
 Process-oriented mindset focused on continuous improvement, excellent problem-solving skills
 Collaborative work style, able to work well within and across departments
 Ability to enter data accurately at a given speed
 Strong typing and computer skills
Customer Support Associate,SNAP Diagnostics, Anywhere ,via Indeed,Snap Diagnostics is seeking a talented individual to join our team of Customer Support Associates. As part of our Support team Apply Job! Submit Your ApplicationSeize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.
Apply Now
Schedule: Saturday, Sunday 3:00 PM - 1:30 AM...
Fully remote
$20/hour
About Us
Come join MedSpeed to help us deliver health! MedSpeed is a healthcare logistics company that partners with healthcare organizations throughout your communities to transport a wide range of medical supplies, specimens, and materials. At Medspeed we work as a team, keep our promises and strive to get better every day. We are looking for individuals who believe in and represent those values.
Today, we have over 150 locations in 32 states but still have kept that small business, entrepreneurial feel and remain committed to the same culture established day 1!
Our people are at the heart of what we do and how we support our customers.
Why become a MedSpeeder? This is whatÂs in it for you:
 Medical, Dental, Vision and Flexible Spending Account - We care about you and your family!
 401(K) with Company Match - We want you to secure your financial future, so we have a generous match too!
 Paid Time Off - We encourage time off, you deserve it!
 Opportunities for Career Advancement  We encourage internal growth!
 Training Provided  We provide thorough training for our roles at Medspeed!
 Competitive Pay  We respect the work you provide.
What you will be doing as a MedSpeed Customer Service Agent Intake Specialist:
The CSA Â Intake Specialists role is designed to support MedSpeedÂs on-demand business through direct customer interaction via the telephone. Intake Specialists focus on creating a great customer experience while assisting the customer with order entry, issue resolution and various levels of requests.
 Monitor and respond to customer inquiries via telephone while meeting all corporate guidelines and performance standards
 Handle a large number of calls daily without losing enthusiastic voice and attitude, answering all calls promptly and efficiently
 Address general questions about MedSpeed service process. Effectively handle issues and solve problems that arise on the phone with effective communication skills
 Log, track and appropriately document all issues utilizing on-line systems and procedures, and in accordance with all applicable guidelines and requirements
 Perform skills necessary to create a high-quality customer experience, as reflected through acceptable, quality monitors and customer feedback
 Completion of any special projects assigned
 Maintain current knowledge of MedSpeed service policies, procedures and specific client requirements
 Work to promote MedSpeed culture
What you will need to bring to be our Customer Service Agent Intake Specialist:
 High School Diploma, GED or equivalent
 Demonstrate appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness and other skills as identified
 Demonstrate excellent verbal and written communication skills
 Great attitude that aligns with our culture of working as one team, keeping our promises and getting better every day
 Ability to effectively manage time
 Ability to multi task
 Ability to maintain high level of punctuality and consistent, reliable attendance standards
 Process-oriented mindset focused on continuous improvement, excellent problem-solving skills
 Collaborative work style, able to work well within and across departments
 Ability to enter data accurately at a given speed
 Strong typing and computer skills
Customer Support Associate,SNAP Diagnostics, Anywhere ,via Indeed,Snap Diagnostics is seeking a talented individual to join our team of Customer Support Associates. As part of our Support team Apply Job! Submit Your ApplicationSeize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.
Apply Now