Customer Service Agent – FT- Remote WFH After Training
Come join our team of dynamic professionals at TeamHealth National Patient Service Center!
Bilingual English/Spanish is a plus...
Can Work From Home after training- equipment will be provided!
We offer Paid Training.
Training is On-site at our Cedar Bluff location in Knoxville, TN.
(4 weeks 8am - 5pm)
• *NOW OFFERING A $750.00 SIGN-ON BONUS PLUS QUARTERLY INCENTIVES**
Candidates with experience in retail and restaurant service are strongly encouraged to apply.
Benefits:
• Generous Personal Time Off
• 8 Paid Holidays per year
• Quarterly bonus plans- gives you the chance to add to your income!
• Business casual dress code- we want you to feel comfortable at work!
• Learning and Development- internal subject matter experts offer ongoing training to get you up to speed
• Wellness programs that focus on emotional, social, physical, and financial wellbeing
• Flexible work schedule
What You'll Love About TeamHealth:
• Wellness programs- Our LiveWell program focuses on supporting you with all of your well-being needs so you can thrive Physically, Emotionally, Socially, and Financially!
• Work that Stays at Work. Your time off is yours!
• Health Benefits. Medical with HSA and FSA options, dental, vision, and life insurance.
• Prepare for the Future. 401K program (Discretionary matching funds available)
JOB DESCRIPTION OVERVIEW:
This position is primarily responsible for answering patient inquires with exceptional customer service, while maintaining positive patient relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Provide service to patients in a professional manner.
• Provide excellent, concise communication.
• Learn and understand ETM software operation.
• Learn and understand billing and account operations.
• Answers and documents all telephone inquiries.
• Research and resolve problems with patients bills.
• Updates patients’ insurance coverage as needed.
• Prints courtesy claims and itemized statements.
• Rebills accounts after receiving insurance information.
• Arranges financial agreements with patients using budget plan as needed.
• Performs other duties and assignments as requested.
QUALIFICATIONS / EXPERIENCE:
• High school diploma or equivalent required
• Understanding and familiarity with Microsoft Windows environment
• Ability to speak, listen and type simultaneously
• Strong communication skills (oral and written) required
[Link available when viewing the job
Apply Now
For more such jobs please click here!
Bilingual English/Spanish is a plus...
Can Work From Home after training- equipment will be provided!
We offer Paid Training.
Training is On-site at our Cedar Bluff location in Knoxville, TN.
(4 weeks 8am - 5pm)
• *NOW OFFERING A $750.00 SIGN-ON BONUS PLUS QUARTERLY INCENTIVES**
Candidates with experience in retail and restaurant service are strongly encouraged to apply.
Benefits:
• Generous Personal Time Off
• 8 Paid Holidays per year
• Quarterly bonus plans- gives you the chance to add to your income!
• Business casual dress code- we want you to feel comfortable at work!
• Learning and Development- internal subject matter experts offer ongoing training to get you up to speed
• Wellness programs that focus on emotional, social, physical, and financial wellbeing
• Flexible work schedule
What You'll Love About TeamHealth:
• Wellness programs- Our LiveWell program focuses on supporting you with all of your well-being needs so you can thrive Physically, Emotionally, Socially, and Financially!
• Work that Stays at Work. Your time off is yours!
• Health Benefits. Medical with HSA and FSA options, dental, vision, and life insurance.
• Prepare for the Future. 401K program (Discretionary matching funds available)
JOB DESCRIPTION OVERVIEW:
This position is primarily responsible for answering patient inquires with exceptional customer service, while maintaining positive patient relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Provide service to patients in a professional manner.
• Provide excellent, concise communication.
• Learn and understand ETM software operation.
• Learn and understand billing and account operations.
• Answers and documents all telephone inquiries.
• Research and resolve problems with patients bills.
• Updates patients’ insurance coverage as needed.
• Prints courtesy claims and itemized statements.
• Rebills accounts after receiving insurance information.
• Arranges financial agreements with patients using budget plan as needed.
• Performs other duties and assignments as requested.
QUALIFICATIONS / EXPERIENCE:
• High school diploma or equivalent required
• Understanding and familiarity with Microsoft Windows environment
• Ability to speak, listen and type simultaneously
• Strong communication skills (oral and written) required
[Link available when viewing the job
Apply Now
For more such jobs please click here!