Customer Service Agent
Entain is a leading company in sports betting, gaming, and interactive entertainment, committed to putting people first. They are hiring Customer Service Agents to support their online sports betting and casino operations, providing quality customer experiences through various communication channels.ResponsibilitiesAssist customers in our Online Sportsbook & Casino via live chat, email, and phoneProvide quality customer experiences lending to our ambitious growth plans in CanadaSkillsCustomer-centric, outgoing, and empatheticThrive in fast-paced environmentsExcellent written and oral English skillsProficient in Microsoft Office and basic mathPrevious knowledge of customer ticketing systems is an assetFrench is an asset but not requiredBenefitsPremium group health insurance (post probation), 80% employer coveredCompany-matched private retirement plan after one yearTwo paid breaks and a paid lunch hour dailyGym memberships after three monthsCompany OverviewEntain is a sports-betting, gaming, and interactive entertainment group that operates in the online and retail sectors. It was founded in 2001, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is https://entaingroup.com.