Customer Relationship Manager (CRM) Associate

Remote Full-time
Join the innovative team at Weekday AI as an Customer Relationship Manager (CRM) Associate!

This is for Internal Role



Location: Remote

Stipend: Up to 30,000 INR (Fixed + Variable)

Work Hours: 10AM to 7PM IST

Working day : Monday - Saturday



A Little About Us:

At Weekday AI, we're not just another startup; we're on a mission to transform the hiring landscape. Backed by Y Combinator and with connections to influential investors, we're carving out a niche in the recruitment industry. Our powerful outreach tools and extensive database of white-collar talent make us a leader in delivering top-notch recruitment solutions.

If you're seeking a dynamic environment where your contributions matter, Weekday AI is the perfect place for you!

About the Role :
We are looking for Customer Relationship Managers (CRM) Associates who can build strong relationships with candidates through professional and engaging conversations.
The ideal candidate should be able to make conversations feel natural, comfortable, and engaging while collecting the required details accurately.
You will be responsible for being the first point of interaction for candidates and ensuring they have a positive experience throughout the initial stages of the hiring process.
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\n₹3,60,000 - ₹4,80,000 a year

Key Responsibilities

Conduct initial candidate interaction calls in a conversational and engaging manner

Collect and verify candidate information accurately

Build rapport and maintain a positive candidate experience during calls

Understand candidate motivations, preferences, and expectations through thoughtful conversations

Encourage candidates to research and engage with the company and opportunity

Maintain professionalism and empathy while handling candidates across different experience levels

Ensure smooth communication and timely follow-ups with candidates

Maintain detailed and accurate notes from candidate interactions

Coordinate effectively with internal hiring teams and stakeholders

What We’re Looking For

Communication Skills

Strong verbal communication skills

Ability to speak confidently and naturally on calls

Ability to maintain conversational flow without sounding scripted

Rapport Building

Ability to make candidates feel comfortable and heard

Strong interpersonal and relationship-building skills

Ability to handle conversations with warmth and professionalism

Listening & Candidate Handling

Strong active listening skills

Ability to ask relevant follow-up questions

Ability to handle candidates professionally, even in rushed or difficult situations

Conversational Screening Skills

Ability to ask structured questions in a smooth and conversational manner

Ability to guide conversations naturally while collecting all required information

Emotional Intelligence

Ability to understand candidate tone, comfort, and engagement levels

Ability to adapt communication style based on candidate seniority and situation

Preferred Qualities

Prior experience in recruitment, customer relationship management, talent acquisition, sales, or client-facing roles

Strong people skills and relationship-building mindset

Ability to multitask and manage candidate interactions efficiently

Organized and process-oriented approach

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What Success Looks Like in This Role

Candidates feel comfortable and engaged during conversations

Calls feel human and conversational rather than transactional

Accurate information is collected without compromising candidate experience

Candidates remain interested and responsive throughout the hiring process

Ideal Candidate

Someone who:

enjoys talking to people

communicates with clarity and empathy

can balance professionalism with warmth

understands how to build trust quickly

can make structured conversations feel natural

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