Customer Relationship Management Analyst
• *CRM Data Quality Analyst** 100% remote - regular business hours M-F, 40 hours per week Pay : $49 per hour W2; Duration : 5 months to start (extendable role) Duties • Reconcile data across multiple systems (CRM platforms, internal tools, data exports, and reporting dashboards) to ensure consistency and accuracy • Identify, investigate, and resolve duplicate, incomplete, or inconsistent records within the CRM • Execute bulk data cleanup and normalization efforts, including standardizing naming conventions, formatting, and account hierarchies • Conduct regular audits of CRM data quality and proactively surface systemic issues impacting data integrity • Build, maintain, and improve data validation rules, workflows, and QA processes to prevent future data issues • Partner closely with Sales, Account Management, and Operations teams to correct data discrepancies and reinforce best practices • Document data processes, cleanup methodologies, and governance standards • Recommend and implement process improvements to support ongoing data hygiene and scalability Qualifications • Background : 2–5 years of experience in data quality, operations, CRM management • Skills : Hands-on experience with CRM platforms (e.g., Salesforce or similar systems); Strong proficiency in Excel or Google Sheets (e.g., pivot tables, VLOOKUP/XLOOKUP, data manipulation) • Education : High School Diploma required; college degree a plus • Preferred : 1) supporting Ads, Promotions, or Sales Operations functions 2) basic SQL