Customer Relations Specialist

CompSource Mutual Insurance Company has been serving Oklahoma workers since 1933, providing workers’ comp protection and support. They are seeking a Customer Relations Specialist to serve as a primary point of contact for customers, answering inbound calls and managing workers’ compensation claims with a focus on high-quality service.ResponsibilitiesAnswer inbound calls and provide a high level of service to customers by researching their concernsGather and verify information to set up new claimsWork closely with internal partners to ensure issues are resolved accurately and efficiently while maintaining high service and productivity standardsSkillsHigh school diploma or GEDAt least 1 year of business office or customer service experience (contact center, administrative, or similar role)Organized and detail-oriented, able to manage high call and work volume while following established processesComfortable using Microsoft Office for communication and documentationExperience handling multiple support channels (phone, email, chat) and working with customer service or call center technologyAssociate's degreeInsurance or workers' compensation experienceBilingual in English and SpanishBenefitsFree employee medical, dental, vision, life, and disability insuranceCompany match 401(k) with immediate vestingAnnual performance-based merit increases and incentive bonusGenerous paid time off, wellness leave, holidays, and moreCollaborative work environment with complimentary drinks and snacksCompany OverviewFor more than 90 years, Oklahoma businesses have partnered with CompSource Mutual as a reliable, trusted source for workers’ compensation insurance. It was founded in 1933, and is headquartered in Oklahoma City, Oklahoma, USA, with a workforce of 201-500 employees. Its website is https://www.compsourcemutual.com/.



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