Customer Onboarding Specialist

Fullpath is an AI-first tech company in the automotive space with hubs across the US and Israel. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses. Our work happens in the fast lane as we work to bring AI and data-driven solutions to a quickly evolving industry.Our team at Fullpath is made up of curious and creative individuals who are always looking to achieve the impossible. We are bold, collaborative, and goal driven, and, at our core, we believe every voice has value and can impact our bottom line.If you are a creative, solutions oriented individual who is ready to put your career in drive, Fullpath is the place for you!We are looking for a Customer Onboarding Specialist with experience in automotive finance and insurance (F&I) to join our awesome Onboarding Team. You will play a key role in Fullpath’s mission of delivering an amazing customer experience. You will be the welcoming face that greets our customers and helps them begin their Fullpath journey. You will achieve so by supporting the onboarding process for both new and existing accounts by helping them integrate our software, educating customers on our platform, helping solve technical issues, and ensuring a smooth adoption of our products throughout the customers’ lifecycle. The ideal candidate is high-energy, tech savvy, process oriented, passionate about helping customers, and excels in communication via phone and email. Always willing to go the extra mile to help a new customer.This is a remote role reporting directly to the Director of Onboarding.

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