Customer Experience Sales Agent
Dealership: L0397 Driveway Home OfficeLithia & DrivewayLithia & Driveway (NYSE:LAD) is the largest automotive retailer in the U.S. and was named a 2022 Oregonian Top Workplaces award winner.
We are one of the fastest-growing companies on the Fortune 500 (#140 for 2024). With over 330+ dealerships worldwide representing over 50 brands in 3 countries!We're Hiring! Sell Agent – Customer ExperienceSchedule: Tues-Sat, or Sun-Thurs. shift option available (9:00am-6:00pm)Pay: $22.00/hr. + BonusLocation: 14900 Landmark Blvd. Dallas, TX.The Sell Agent – Customer Experience is responsible for delivering customer website support and coordinating customer vehicle purchases.Responsibilities
Driveway website concierge/brand promise expert:
Customer Concierge
Answers questions and helps move the digital transaction process forward
Coordinates virtual inspection using our inspection application
Coordinates pick-up of purchased vehicle from customer’s home.
Communicate effectively with customers through chat, phone, and CRM/email
Maintain activity log
Other duties as assigned
Skills and Qualifications
Experience in customer service and/or Sales is preferred
Auto industry experience is a plus, but not required
Strong attention to detail
Excellent communication skills
Time management
Active listening skills
Critical thinking
Competencies
Does the right thing, takes action and adapts to change.
Self-motivates, believes in accountability, focuses on results, makes plans and follows through
Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
Thrives on a team, stays positive, lives our values
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Apply for the job now!
Apply Now
We are one of the fastest-growing companies on the Fortune 500 (#140 for 2024). With over 330+ dealerships worldwide representing over 50 brands in 3 countries!We're Hiring! Sell Agent – Customer ExperienceSchedule: Tues-Sat, or Sun-Thurs. shift option available (9:00am-6:00pm)Pay: $22.00/hr. + BonusLocation: 14900 Landmark Blvd. Dallas, TX.The Sell Agent – Customer Experience is responsible for delivering customer website support and coordinating customer vehicle purchases.Responsibilities
Driveway website concierge/brand promise expert:
Customer Concierge
Answers questions and helps move the digital transaction process forward
Coordinates virtual inspection using our inspection application
Coordinates pick-up of purchased vehicle from customer’s home.
Communicate effectively with customers through chat, phone, and CRM/email
Maintain activity log
Other duties as assigned
Skills and Qualifications
Experience in customer service and/or Sales is preferred
Auto industry experience is a plus, but not required
Strong attention to detail
Excellent communication skills
Time management
Active listening skills
Critical thinking
Competencies
Does the right thing, takes action and adapts to change.
Self-motivates, believes in accountability, focuses on results, makes plans and follows through
Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
Thrives on a team, stays positive, lives our values
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Apply for the job now!
Apply Now