Customer Experience Marketing Manager (Shopper Marketing, Digital Accounts)

Remote Full-time
We're partnering with a leading entertainment company, to find a talented Manager, Customer Experience - Shopper Marketing. This temporary role offers an exciting opportunity to work remotely within a dynamic marketing team focused on digital accounts.
• Manager, Customer Experience - Shopper Marketing Responsibilities:*
• Handle daily marketing activities for assigned digital accounts, including preparing go-to-market plans, pitch decks, and recap presentations.
• Co-facilitate weekly meetings with customers and support the promotion of new releases.
• Oversee the creation of marketing and merchandising assets, ensuring timely delivery and quality across platforms.
• Collaborate with product and creative teams to design insight-driven promotional programs aligned with strategic plans.
• Measure program success by analyzing ROI, growth, profitability, and customer satisfaction, supporting continuous improvement.
• Manager, Customer Experience - Shopper Marketing Qualifications: *
• 5* *years overall customer marketing and/or media experience (specific experience working with transactional entertainment such as EST, iVOD, RVOD, or SVOD is a plus)
• Minimum of 1 year working with programs involving a social media or digital component.
• Proven ability to collaborate effectively with sales teams and external partners.
• Experience managing full lifecycle promotional campaigns with strong project management skills.
• Proficiency in Microsoft Office and Photoshop; digital products background is a plus.
• Perks and Benefits:*
• Medical, Dental, and Vision Insurance.
• Life Insurance.
• 401(k) Program.
• Commuter Benefit.
• eLearning and Ongoing Training.
• Education Reimbursement.
Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.
If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.

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