Customer Engineer II, Google Cloud AI/ML

Remote Full-time
About the position Responsibilities • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers. • Share enterprise infrastructure and cloud modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud. • Guide customers through assessments of their existing legacy application environments, provide recommendations on a prioritization roadmap for application modernization, and identify opportunities for migration to hybrid-cloud computing models. • Structure and execute prototyping workshops to prove out proposed architectures, developing best practices, and documenting blocking requirements for prioritization with engineering. • Travel to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud. Requirements • Bachelor's degree or equivalent practical experience. • 6 years of experience with cloud native architecture and development methodologies (e.g., modernizing legacy applications and application performance profiling and tuning) in a customer-facing or support role. • Experience with architectural design patterns, platform engineering (e.g. Infrastructure-as-Code, automation, image management or repository management), virtualization deployments, container deployments, application security, or networking. • Experience engaging with, and presenting to, technical stakeholders and executive leaders. Nice-to-haves • Experience with developing scalable architectures using API management, microservice frameworks, and PaaS. • Experience with one or more programming languages. • Experience in the software development life-cycle. • Experience prospecting, and building and maintaining customer relationships from scratch, and building Greenfield territories in Enterprise accounts. Benefits • The US base salary range for this full-time position is $125,000-$183,000 + bonus + equity + benefits. • Salary ranges are determined by role, level, and location. • Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Apply tot his job
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