Customer Communications Representative
Job title: Customer Communications Representative in Auburn, NY at Partnership Employment
Company: Partnership Employment
Job description: Customer Communications Representative – MA (REMOTE AFTER TRAINING)
Pay: $16.50/hour
Location: Auburn, MA (Training onsite, remote after completion)
Schedule: Full-Time Monday – Friday 8:30-4:30 DURING TRAINING | Paid TrainingAfter Training is complete Schedule will be Monday – Friday 10:30AM – 7:00PM | 1–2 Saturdays/month (9AM–1PM)Job Type: Full-timeReady to launch a career in customer service where you can make a real impact—and work from home after training?Join Partnership Employment supporting clients in Massachusetts, as a Customer Communications Representative. This is your chance to build your skills and grow with a team that values accuracy, professionalism, and service excellence.What You’ll Do:
Be the front line for MA customers via phone, email, and chat
Help patrons with account updates, payments, and application processing
Research and resolve disputes and billing adjustments
Accurately enter data and maintain detailed records
Assist with expired credit cards, replenishment options, balance updates, and more
Follow structured daily schedules with attention to punctuality and professionalism
Support weekend coverage 1–2 Saturdays per month (9AM–1PM) with time off during the week
Participate in quality assurance activities like call monitoring and reporting
What You Bring to the Table:
High School Diploma or equivalent (strongly preferred)
Strong computer and typing skills
Reliable transportation for in-office training in Auburn, MA (10-14 weeks)
A professional, positive attitude—especially when assisting customers
Ability to adhere to a structured schedule and stay focused in a remote environment after training
Training Details:
Paid training for approximately 10-14 weeks in our Auburn, MA office
After successful completion, you’ll work from home
High School Diploma or equivalent (strongly preferred)
Strong computer and typing skills
Reliable transportation for in-office training in Auburn, MA (10-14 weeks)
A professional, positive attitude—especially when assisting customers
Ability to adhere to a structured schedule and stay focused in a remote environment after training
Expected salary: $16.5 per hour
Location: Auburn, NY
Apply for the job now!
Apply Now
Company: Partnership Employment
Job description: Customer Communications Representative – MA (REMOTE AFTER TRAINING)
Pay: $16.50/hour
Location: Auburn, MA (Training onsite, remote after completion)
Schedule: Full-Time Monday – Friday 8:30-4:30 DURING TRAINING | Paid TrainingAfter Training is complete Schedule will be Monday – Friday 10:30AM – 7:00PM | 1–2 Saturdays/month (9AM–1PM)Job Type: Full-timeReady to launch a career in customer service where you can make a real impact—and work from home after training?Join Partnership Employment supporting clients in Massachusetts, as a Customer Communications Representative. This is your chance to build your skills and grow with a team that values accuracy, professionalism, and service excellence.What You’ll Do:
Be the front line for MA customers via phone, email, and chat
Help patrons with account updates, payments, and application processing
Research and resolve disputes and billing adjustments
Accurately enter data and maintain detailed records
Assist with expired credit cards, replenishment options, balance updates, and more
Follow structured daily schedules with attention to punctuality and professionalism
Support weekend coverage 1–2 Saturdays per month (9AM–1PM) with time off during the week
Participate in quality assurance activities like call monitoring and reporting
What You Bring to the Table:
High School Diploma or equivalent (strongly preferred)
Strong computer and typing skills
Reliable transportation for in-office training in Auburn, MA (10-14 weeks)
A professional, positive attitude—especially when assisting customers
Ability to adhere to a structured schedule and stay focused in a remote environment after training
Training Details:
Paid training for approximately 10-14 weeks in our Auburn, MA office
After successful completion, you’ll work from home
High School Diploma or equivalent (strongly preferred)
Strong computer and typing skills
Reliable transportation for in-office training in Auburn, MA (10-14 weeks)
A professional, positive attitude—especially when assisting customers
Ability to adhere to a structured schedule and stay focused in a remote environment after training
Expected salary: $16.5 per hour
Location: Auburn, NY
Apply for the job now!
Apply Now