Customer Care Representative – Wearables, Cardiology Device Healthcare
Job Description: • Use expertise in technology to improve care and diagnose patients requiring cardiac monitoring. • Monitor patients’ devices and proactively communicate with patients to troubleshoot offline monitors. • Assist the patient in applying the monitor or reapplying monitor after charging. • Communicate with clinics concerning patient needs or concerns. • Process device returns for broken or lost devices. • Sort and File all papers received electronically. • Reassign inventory for clinics. • Prepare daily emails for clinics regarding offline patients. • Contribute to a high-quality service both to physicians and patients. Requirements: • High School diploma or GED • 1 year experience in a healthcare role or certification in a healthcare role • Strong technical and computer skills • Enrolled in college for nursing or healthcare • Great communication and multi-tasking skills Benefits: • 401(k) • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance Apply tot his job