Customer Advocate
Description: As a Client First Center team member, you will engage with customers through various support channels. Customer support is essential in modern business operations and is vital across various sectors, including finance, healthcare, and IT. Working in customer support provides valuable opportunities for professional development. Key skills enhanced through this role include effective communication, problem-solving, dependability, adaptability, and teamwork.Requirements: Proactive mindset with the ability to prioritize tasks, seek assistance when needed, and collaborate effectively within a team. Excellent verbal communication skills, comfortable engaging with customers over the phone, and dedicated to providing exceptional service. Strong organizational, planning, and time management abilities. Demonstrate empathy, patience, and a positive attitude in all customer interactions. Attention to detail and commitment to meeting departmental and individual goals, including call metrics and quality standards. Maintain PCI Compliant workspace.Benefits: Competitive pay with wages starting at $14 an hour. Fully remote position. Earn tuition assistance as you work. Mentorship/Coaching opportunities. Paid in-person training. (Training will be held in Greensburg, IN)
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