Customer Account Manager - Breakfast
Homebased
Full time, permanent
Role Purpose
As Customer Account Manager – Breakfast, you’ll lead growth across Waitrose, Co-op and Nisa, while acting as a channel growth partner across Convenience, Wholesale and Discounters.
This is a high-impact, fast-paced role where you’ll combine strategy, execution and relationship-building to deliver strong performance and unlock new opportunities.
What you’ll be doing
You’ll take ownership of your accounts and channels, driving growth through:
Developing and delivering Joint Business Plans (JBPs) aligned to customer and business priorities
Identifying and accelerating new growth opportunities across your customers and wider channels
Acting as a key growth partner across Convenience, Wholesale and Discounter channels
Building strong, strategic relationships that drive sustainable commercial success
Leading negotiations, presentations and product launches with confidence
Owning P&L delivery, ensuring profitable growth across your accounts
Driving accurate forecasting in partnership with Supply Chain and Finance
Planning and delivering impactful promotional programmes, from set-up through to evaluation
Partnering closely with Marketing and Category teams to close distribution gaps and drive NPD success
Managing pricing, trade investment and ROI to optimise performance
Delivering regular performance reviews and using insight to shape future plans
What we’re looking for
We’re looking for someone who brings energy, resilience and a genuine passion for growth:
You’ll bring:
An entrepreneurial mindset and a proactive, self-starting approach
Strong commercial awareness and strategic thinking
Confidence in fact-based selling and negotiation
A natural ability to build winning relationships
Excellent planning, organisation and communication skills
A collaborative approach and the ability to work cross-functionally
Ideally FMCG account management experience (2–3+ years)
Knowledge of relevant customers or channels
Experience managing budgets and delivering commercial results
What we offer you in return
Competitive salary + car allowance
Annual bonus scheme
25 days holiday + bank holidays
Holiday Purchase Scheme
Sharesave Scheme
EV Car Scheme
Pension & life assurance
Private medical
Access to wellbeing resources and colleague networks
At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.
We're proud to be a Disability Smart employer and are committed to supporting disability inclusion throughout our recruitment process. If you experience any access issues or require reasonable adjustments at any stage, please let us know so we can ensure you have the support you need.
Full time, permanent
Role Purpose
As Customer Account Manager – Breakfast, you’ll lead growth across Waitrose, Co-op and Nisa, while acting as a channel growth partner across Convenience, Wholesale and Discounters.
This is a high-impact, fast-paced role where you’ll combine strategy, execution and relationship-building to deliver strong performance and unlock new opportunities.
What you’ll be doing
You’ll take ownership of your accounts and channels, driving growth through:
Developing and delivering Joint Business Plans (JBPs) aligned to customer and business priorities
Identifying and accelerating new growth opportunities across your customers and wider channels
Acting as a key growth partner across Convenience, Wholesale and Discounter channels
Building strong, strategic relationships that drive sustainable commercial success
Leading negotiations, presentations and product launches with confidence
Owning P&L delivery, ensuring profitable growth across your accounts
Driving accurate forecasting in partnership with Supply Chain and Finance
Planning and delivering impactful promotional programmes, from set-up through to evaluation
Partnering closely with Marketing and Category teams to close distribution gaps and drive NPD success
Managing pricing, trade investment and ROI to optimise performance
Delivering regular performance reviews and using insight to shape future plans
What we’re looking for
We’re looking for someone who brings energy, resilience and a genuine passion for growth:
You’ll bring:
An entrepreneurial mindset and a proactive, self-starting approach
Strong commercial awareness and strategic thinking
Confidence in fact-based selling and negotiation
A natural ability to build winning relationships
Excellent planning, organisation and communication skills
A collaborative approach and the ability to work cross-functionally
Ideally FMCG account management experience (2–3+ years)
Knowledge of relevant customers or channels
Experience managing budgets and delivering commercial results
What we offer you in return
Competitive salary + car allowance
Annual bonus scheme
25 days holiday + bank holidays
Holiday Purchase Scheme
Sharesave Scheme
EV Car Scheme
Pension & life assurance
Private medical
Access to wellbeing resources and colleague networks
At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.
We're proud to be a Disability Smart employer and are committed to supporting disability inclusion throughout our recruitment process. If you experience any access issues or require reasonable adjustments at any stage, please let us know so we can ensure you have the support you need.