Customer Account Executive

Remote Full-time
Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices. As a Customer Account Executive, you will be responsible for expanding and renewing customer accounts, educating clients on new features, and ensuring successful adoption of Tailscale products. Responsibilities Become an expert in how Tailscale helps our customers Build a credible pipeline every quarter by engaging with clients on upsells and renewals Own an upsell and renewal number across your accounts Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle Generate short-term results while maintaining annual pipeline coverage Provide accurate weekly forecasting & revenue delivery Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product Skills Up to 1 year of quota-carrying or closing experience, in an AE or an AM role A strong desire to join a high-growth software startup in a fully remote role Has sold developer and/or technical products, especially in a product-led growth (PLG) motion Experience presenting to senior managers and executives The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota Experience using Gong, or similar, to collaborate internally and manage pipeline Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients Proactive from lead to close Benefits A competitive total compensation package. Comprehensive group benefits with no waiting period. Support for your personal and professional development. Paid time off and a healthy work-life integration. A build-your-own home office setup. Generous parental leave program from your first day. Company Overview Tailscale is a software company that provides zero-configuration virtual private networks (VPNs) for secure connectivity. It was founded in 2019, and is headquartered in Toronto, Ontario, CAN, with a workforce of 201-500 employees. Its website is
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