CSR- Gazette
Gazette Job Posting: About the Job Customer Service Representative- Full-Time Help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a dedicated, quiet workspace where you can train and work without interruptions. Having a distraction-free and noise-free background is important. You will be assisting customers with filing complaints, billing inquiries, opening/closing accounts, and fulfillment issues. Our ideal applicant is very comfortable in a high-call-volume environment and ready to stay busy! Job Requirements: • Required availability includes start times as early as 7 AM and ending at 4 PM MST (8AM-5PM CST) • Reliability, schedule adherence • Reliable internet connection (A minimum of 50 Mbps download speed). • PC or Laptop with at least Windows 8 or High Sierra IOS. • USB headset for taking calls • A dedicated, quiet workspace. • Excellent reading/writing skills. • Ability to work 25+ hours per week, minimum. • Ability to work at least one weekend day per week- weekend shifts are shorter from 7 AM to 12 PM MST • Solid PC skills. (data entry, systems navigation, basic troubleshooting, etc.) • Must live in Wyoming or Kansas. Other information: • Permanent position. • Monetary Incentives. • Training will be done remotely via ZOOM. • Training is paid. • You will be paid weekly via direct deposit. Apply tot his job