CSR - Customer Service Representative/Administrative Assistant
Are you hard working, organized, positive customer service professional?
Can you speak with a smile in your voice and have a genuine desire to help people?
Our CSR/Administrative Assistants work to ensure that every customer is taken care of to the very best of our abilities. As an administrative assistant, you must play an integral role in maintaining a good customer relationship.
Job Responsibilities include (but are not limited to):
Β Inbound calls on multi line phone system during scheduled hours
Β Outbound calls for service, follow-ups, & membership inspections
Β Email correspondence & coordination with customers
Β Monitor & contact expired memberships
Β Additional duties as assigned from Office Manager
Strongly Preferred Qualities:
Β Customer Service Experience
Β Knowledge/Experience of ServiceTitan program
WE EXPECT YOU TO:
Β Have superior phone skills and be comfortable calling customers
Β Have superior organizational skills
Β Be proficient in Microsoft Office; computer savvy
Β Work with a great attitude
Β Have strong attention to detail
Β Have a clean criminal background; be drug free
Β Be a team player with a Βcan doΒ attitude
Β Show up to work on time and complete all responsibilities efficiently
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Β 401(k)
Β 401(k) matching
Β Dental insurance
Β Employee discount
Β Health insurance
Β Life insurance
Β Paid time off
Β Vision insurance
Schedule:
Β 8 hour shift
Β Monday to Friday
Β Weekends as needed
Education:
Β High school or equivalent (Preferred)
Experience:
Β Customer service: 1 year (Required)
Ability to Relocate:
Β Norfolk, VA: Relocate before starting work (Required)
Work Location: In person
Apply Now
Can you speak with a smile in your voice and have a genuine desire to help people?
Our CSR/Administrative Assistants work to ensure that every customer is taken care of to the very best of our abilities. As an administrative assistant, you must play an integral role in maintaining a good customer relationship.
Job Responsibilities include (but are not limited to):
Β Inbound calls on multi line phone system during scheduled hours
Β Outbound calls for service, follow-ups, & membership inspections
Β Email correspondence & coordination with customers
Β Monitor & contact expired memberships
Β Additional duties as assigned from Office Manager
Strongly Preferred Qualities:
Β Customer Service Experience
Β Knowledge/Experience of ServiceTitan program
WE EXPECT YOU TO:
Β Have superior phone skills and be comfortable calling customers
Β Have superior organizational skills
Β Be proficient in Microsoft Office; computer savvy
Β Work with a great attitude
Β Have strong attention to detail
Β Have a clean criminal background; be drug free
Β Be a team player with a Βcan doΒ attitude
Β Show up to work on time and complete all responsibilities efficiently
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Β 401(k)
Β 401(k) matching
Β Dental insurance
Β Employee discount
Β Health insurance
Β Life insurance
Β Paid time off
Β Vision insurance
Schedule:
Β 8 hour shift
Β Monday to Friday
Β Weekends as needed
Education:
Β High school or equivalent (Preferred)
Experience:
Β Customer service: 1 year (Required)
Ability to Relocate:
Β Norfolk, VA: Relocate before starting work (Required)
Work Location: In person
Apply Now