CSR - Customer Service Representative

Title/Role:FL-DOE-OSFA-Customer Service Representative,Onsite,(764113)
Start Date: 05/23/2025
End Date: 06/30/2025
325 W. Gaines St. Tallahassee, Florida 32309
Short Description:
Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. (This will renew for next fiscal year).
Complete Description:
Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. The position is 40 hours per week, Monday through Friday from 8 AM to 5 PM.
Pay Rate $13.00/hr,
Knowledge, Skills and Abilities:
• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support a plus

Applicants must pass a level 2 screening background check, that includes fingerprinting for statewide
criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal
criminal records checks through the Federal Bureau of Investigation, and may include local criminal
records checks through local law enforcement agencies.SkillRequired / DesiredYears of ExperienceAbility to speak and understand EnglishRequired—High school diploma, general education degree, or equivalentRequired—Experience in a professional work environmentRequired2 YearsAbility to stay calm when customers are stressed or upsetRequired—Comfortable using computersRequired—Experience working with customer supportDesired—

Job Type: Contract

Pay: Up to $18.00 per hour

Shift:
• Day shift

Work Location: On the road

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