Croatian Speaking Customer Agent in Greece - with 3 Months of Hotel Provided
*** This position is based exclusively in Greece ***
Are you a globetrotter at heart with a natural flair for navigating complex logistics? We are scouting for resourceful Croatian-speaking professionals to join our premier global travel support collective based in the historic Mediterranean hub of Athens.
This is more than a role; it is a strategic career move. You will represent one of the world's most prestigious travel platforms, beginning with an immersive on-site residency in the Greek capital before transitioning into a permanent remote arrangement from any location within Greece.
THE ROLE: NAVIGATOR OF GLOBAL JOURNEYS
As a Travel Consultant, you serve as the critical link between global travelers and their next great adventure. You will act as a strategic problem-solver, resolving intricate booking challenges and ensuring every journey is executed with clinical precision.
Strategic Advocacy: Deliver world-class support to Croatian-speaking travelers and international accommodation partners through high-level multi-channel communication.
Lifecycle Management: Oversee the end-to-end booking process, including high-stakes modifications, cancellations, and bespoke special requests.
Expert Mediation: Serve as a professional liaison between guests and properties to mitigate issues regarding logistics, financial transactions, or on-site experiences.
Brand Stewardship: Uphold the reputation of an industry leader by maintaining a sophisticated, empathetic, and authoritative professional tone.
Digital Proficiency: Master advanced CRM systems to document complex workflows and optimize the user journey.
CANDIDATE PROFILE: ANALYTICAL RIGOR & RELATIONAL FINESSE
We are seeking high-potential professionals who combine a growth mindset with technical agility.
Linguistic Mastery: Native or near-native fluency in Croatian with professional proficiency in English (Minimum B2).
Articulate Communication: Exceptional written and verbal skills, underpinned by high Emotional Intelligence (EQ) and a solution-oriented mindset.
Digital Agility: High comfort level navigating complex software ecosystems and multi-tab environments with speed and accuracy.
Adaptability: A proactive approach to professional development; while travel or CS experience is valued, we provide comprehensive, paid elite training.
Operational Commitment: Ability to commit to a full-time (40 hours/week) schedule within a rotational shift structure.
RELOCATION & HYBRID ECOSYSTEM
We streamline your transition to the Mediterranean with a premium relocation package:
Airfare: Fully covered flight to Athens.
Transition Housing: Three months of company-sponsored hotel accommodation to ensure a seamless integration.
Concierge Support: Dedicated assistance with Greek administrative requirements (AFM, AMKA, and bank account setup).
Hybrid Freedom: Following an initial 3-month on-site training and integration period in Athens, you are eligible to work fully remote from anywhere in Greece.
TOTAL REWARDS & COMPENSATION
We offer a market-leading package designed to support your lifestyle and long-term professional goals:
Financial Incentive: A €1,200 Signing Bonus to welcome you to the collective.
Salary Structure: Competitive monthly base salary plus performance-linked bonuses. In accordance with Greek labor standards, you will receive 14 salaries per year.
Health & Wellness: Comprehensive private health insurance, life insurance, and a corporate pension scheme.
Career Velocity: A clear trajectory toward Leadership, Quality Assurance, or Corporate Training roles through our internal promotion policy.
Global Community: A sophisticated, multicultural workplace featuring modern facilities and a vast network of international professionals.
Ready to redefine your career against the backdrop of the Aegean? Apply today and let your journey begin.
Apply To This Job
Are you a globetrotter at heart with a natural flair for navigating complex logistics? We are scouting for resourceful Croatian-speaking professionals to join our premier global travel support collective based in the historic Mediterranean hub of Athens.
This is more than a role; it is a strategic career move. You will represent one of the world's most prestigious travel platforms, beginning with an immersive on-site residency in the Greek capital before transitioning into a permanent remote arrangement from any location within Greece.
THE ROLE: NAVIGATOR OF GLOBAL JOURNEYS
As a Travel Consultant, you serve as the critical link between global travelers and their next great adventure. You will act as a strategic problem-solver, resolving intricate booking challenges and ensuring every journey is executed with clinical precision.
Strategic Advocacy: Deliver world-class support to Croatian-speaking travelers and international accommodation partners through high-level multi-channel communication.
Lifecycle Management: Oversee the end-to-end booking process, including high-stakes modifications, cancellations, and bespoke special requests.
Expert Mediation: Serve as a professional liaison between guests and properties to mitigate issues regarding logistics, financial transactions, or on-site experiences.
Brand Stewardship: Uphold the reputation of an industry leader by maintaining a sophisticated, empathetic, and authoritative professional tone.
Digital Proficiency: Master advanced CRM systems to document complex workflows and optimize the user journey.
CANDIDATE PROFILE: ANALYTICAL RIGOR & RELATIONAL FINESSE
We are seeking high-potential professionals who combine a growth mindset with technical agility.
Linguistic Mastery: Native or near-native fluency in Croatian with professional proficiency in English (Minimum B2).
Articulate Communication: Exceptional written and verbal skills, underpinned by high Emotional Intelligence (EQ) and a solution-oriented mindset.
Digital Agility: High comfort level navigating complex software ecosystems and multi-tab environments with speed and accuracy.
Adaptability: A proactive approach to professional development; while travel or CS experience is valued, we provide comprehensive, paid elite training.
Operational Commitment: Ability to commit to a full-time (40 hours/week) schedule within a rotational shift structure.
RELOCATION & HYBRID ECOSYSTEM
We streamline your transition to the Mediterranean with a premium relocation package:
Airfare: Fully covered flight to Athens.
Transition Housing: Three months of company-sponsored hotel accommodation to ensure a seamless integration.
Concierge Support: Dedicated assistance with Greek administrative requirements (AFM, AMKA, and bank account setup).
Hybrid Freedom: Following an initial 3-month on-site training and integration period in Athens, you are eligible to work fully remote from anywhere in Greece.
TOTAL REWARDS & COMPENSATION
We offer a market-leading package designed to support your lifestyle and long-term professional goals:
Financial Incentive: A €1,200 Signing Bonus to welcome you to the collective.
Salary Structure: Competitive monthly base salary plus performance-linked bonuses. In accordance with Greek labor standards, you will receive 14 salaries per year.
Health & Wellness: Comprehensive private health insurance, life insurance, and a corporate pension scheme.
Career Velocity: A clear trajectory toward Leadership, Quality Assurance, or Corporate Training roles through our internal promotion policy.
Global Community: A sophisticated, multicultural workplace featuring modern facilities and a vast network of international professionals.
Ready to redefine your career against the backdrop of the Aegean? Apply today and let your journey begin.
Apply To This Job