Croatian Speaking Customer Agent in Greece - with 3 Months of Hotel Provided
*** This role is based exclusively in Greece ***
Are you a bilingual professional with a natural talent for navigating the unexpected? We are scouting for Croatian-speaking specialists to join our elite travel support collective in the historic heart of Athens. This role is architected for those who wish to merge a passion for global exploration with a high-growth career, beginning in the cradle of civilization and evolving into a permanent remote lifestyle.
The Scope of Influence: In this position, you are not merely resolving inquiries; you are the custodian of travel dreams. Representing a premier global platform, you act as the vital bridge between travelers and their destinations, ensuring every itinerary is executed with clinical precision.
OPERATIONAL FOCUS: ARCHITECT OF RELATIONS
As a consultant, you transcend traditional support to become a strategic facilitator for international hospitality.
Bilingual Advocacy: Directing high-level consulting for Croatian-speaking guests and an extensive network of international accommodation partners.
Logistics Mastery: Overseeing complex reservation lifecycles, including high-stakes modifications, bespoke requests, and priority cancellations.
Professional Mediation: Serving as a decisive mediator to resolve friction regarding property stays, financial transactions, and check-in logistics.
Digital Navigation: Utilizing sophisticated CRM ecosystems to manage data flow and optimize the end-to-end customer journey.
Brand Ambassadorship: Delivering a premium service experience that mirrors the uncompromising standards of a world-leading travel brand.
DESIRED PROFILE: ANALYTICAL AGILITY & EMOTIONAL INTELLIGENCE
We are seeking proactive professionals who can bridge the gap between technical logic and relational finesse.
Linguistic Excellence: Native or near-native mastery of Croatian paired with professional fluency in English (B2 level or higher).
High EQ: The ability to communicate with profound empathy while maintaining a solution-oriented, authoritative professional stance.
Technological Agility: A "digital-first" mindset, comfortable managing multiple software tools and complex environments concurrently.
Professional Ambition: No previous travel industry experience required; we provide full, paid professional certification to equip you for excellence.
Reliability: Commitment to a full-time, 40-hour weekly schedule within a dynamic rotational shift structure.
RELOCATION & THE HYBRID LIFECYCLE
We provide a comprehensive "Soft Landing" suite to ensure your transition to the Mediterranean is effortless:
Travel Logistics: Fully organized and sponsored airfare to Athens.
Residency Support: Three months of company-sponsored hotel accommodation provided upon arrival for a stress-free integration.
Administrative Concierge: Direct assistance with all local Greek bureaucracy, including Tax IDs (AFM), Social Security (AMKA), and banking setup.
Location Autonomy: Following a 90-day on-site integration period at our Athens headquarters, you gain the freedom to work fully remote from anywhere within Greece.
TOTAL REWARDS & PREMIER PERKS
Our compensation philosophy is designed to support your lifestyle and reward your impact:
Joining Incentive: A €1,200 Signing Bonus to facilitate your new Mediterranean chapter.
Financial Package: Competitive base pay supplemented by performance incentives. In accordance with Greek standards, you will receive 14 salaries per year.
Holistic Benefits: Private medical coverage, life insurance, and a dedicated corporate pension plan.
Career Velocity: Clear internal pathways to specialized roles in Management, Quality Assurance, or Corporate Training.
International Network: A high-energy, multicultural environment within state-of-the-art offices designed for elite collaboration.
Ready to redefine your professional horizon? Your Mediterranean journey begins in Athens.
Apply To This Job
Are you a bilingual professional with a natural talent for navigating the unexpected? We are scouting for Croatian-speaking specialists to join our elite travel support collective in the historic heart of Athens. This role is architected for those who wish to merge a passion for global exploration with a high-growth career, beginning in the cradle of civilization and evolving into a permanent remote lifestyle.
The Scope of Influence: In this position, you are not merely resolving inquiries; you are the custodian of travel dreams. Representing a premier global platform, you act as the vital bridge between travelers and their destinations, ensuring every itinerary is executed with clinical precision.
OPERATIONAL FOCUS: ARCHITECT OF RELATIONS
As a consultant, you transcend traditional support to become a strategic facilitator for international hospitality.
Bilingual Advocacy: Directing high-level consulting for Croatian-speaking guests and an extensive network of international accommodation partners.
Logistics Mastery: Overseeing complex reservation lifecycles, including high-stakes modifications, bespoke requests, and priority cancellations.
Professional Mediation: Serving as a decisive mediator to resolve friction regarding property stays, financial transactions, and check-in logistics.
Digital Navigation: Utilizing sophisticated CRM ecosystems to manage data flow and optimize the end-to-end customer journey.
Brand Ambassadorship: Delivering a premium service experience that mirrors the uncompromising standards of a world-leading travel brand.
DESIRED PROFILE: ANALYTICAL AGILITY & EMOTIONAL INTELLIGENCE
We are seeking proactive professionals who can bridge the gap between technical logic and relational finesse.
Linguistic Excellence: Native or near-native mastery of Croatian paired with professional fluency in English (B2 level or higher).
High EQ: The ability to communicate with profound empathy while maintaining a solution-oriented, authoritative professional stance.
Technological Agility: A "digital-first" mindset, comfortable managing multiple software tools and complex environments concurrently.
Professional Ambition: No previous travel industry experience required; we provide full, paid professional certification to equip you for excellence.
Reliability: Commitment to a full-time, 40-hour weekly schedule within a dynamic rotational shift structure.
RELOCATION & THE HYBRID LIFECYCLE
We provide a comprehensive "Soft Landing" suite to ensure your transition to the Mediterranean is effortless:
Travel Logistics: Fully organized and sponsored airfare to Athens.
Residency Support: Three months of company-sponsored hotel accommodation provided upon arrival for a stress-free integration.
Administrative Concierge: Direct assistance with all local Greek bureaucracy, including Tax IDs (AFM), Social Security (AMKA), and banking setup.
Location Autonomy: Following a 90-day on-site integration period at our Athens headquarters, you gain the freedom to work fully remote from anywhere within Greece.
TOTAL REWARDS & PREMIER PERKS
Our compensation philosophy is designed to support your lifestyle and reward your impact:
Joining Incentive: A €1,200 Signing Bonus to facilitate your new Mediterranean chapter.
Financial Package: Competitive base pay supplemented by performance incentives. In accordance with Greek standards, you will receive 14 salaries per year.
Holistic Benefits: Private medical coverage, life insurance, and a dedicated corporate pension plan.
Career Velocity: Clear internal pathways to specialized roles in Management, Quality Assurance, or Corporate Training.
International Network: A high-energy, multicultural environment within state-of-the-art offices designed for elite collaboration.
Ready to redefine your professional horizon? Your Mediterranean journey begins in Athens.
Apply To This Job