CRM Manager

Our client is a Global iGaming brand and platform, accessible to players worldwide. Combine the energy and speed of a startup with the clarity and structure of a well-established business. Move fast, every process — from product development to decision-making — is designed for maximum efficiency and impact.

Perfect for those who aim to:

Design and optimize CRM strategies focused on retention, LTV, and user engagement;

Develop and maintain advanced segmentation frameworks and lifecycle logic;

Own gamification mechanics (e.g. missions, tournaments, wheels, challenges) from idea to implementation;

Configure and optimize loyalty programs and bonus systems aligned with business goals;

Analyze user behavior and CRM performance, providing actionable insights and hypotheses;

Contribute to promo planning with a focus on gamified and retention-driven mechanics.

Experience you’ll need to bring:

3–5+ years of CRM experience in the iGaming industry or a similar B2C environment;

Strong hands-on experience in segmentation, user retention, and lifecycle management;

Proven experience working with gamification tools and bonus/loyalty systems;

Data-driven mindset with strong analytical skills;

Ability to independently own initiatives and drive them end-to-end.

It's a perfect match if you have those personal features:

Strong communication and stakeholder management skills;

Proactive, self-driven, and comfortable making high-impact decisions;

Highly adaptable and able to work comfortably in a dynamic, fast-changing iGaming environment.

Our clients offer competitive benefits to support your professional and personal growth, including:

Health & Wellness Focus;

Global Medical Coverage;

Growth Opportunities;

Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

Performance-Driven Rewards;

Dynamic Work Environment.

Apply, and let your growth journey begin.