CPhT Pharmacy Technician - Call Center
TEKsystems
Nashville, TN
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Job Description
• The client is seeking Certified Pharmacy Technicians (CPhT) to serve as Care Navigators in a high-volume, remote outbound call center environment. This is not a retail pharmacy role — candidates must be comfortable conducting 80–100 structured outbound calls per day to Medicare members, pharmacies, and healthcare providers.
• The primary focus of this role is identifying and resolving medication adherence barriers for patients managing chronic conditions including diabetes, hypertension, hyperlipidemia, and asthma.
• Navigators follow structured call guides, provide patient education within defined scope, coordinate with pharmacies and providers as needed, and document all interactions in real time across multiple systems.
• Success in this role requires strong verbal communication, active listening, empathy, and the ability to maintain quality and professionalism in a metrics-driven environment.
Candidates must be self-directed, comfortable working remotely, and committed to HIPAA compliance and documentation accuracy.
Top Skills Details Certified Pharmacy Technician, CPhT, Outbound Call Center Experience (NOT retail pharmacy, High volume call environment (90-100 calls a day), medication adherence, Microsoft office proficiency Qualifications
• Candidates must clearly understand this is an outbound call center role, not retail pharmacy work.
• 1-2 years of Pharmacy Technician experience
• Must be a certified Pharmacy Technician (CPhT)
• Office setting experience
• Strong computer skills
Job Type & Location This is a Contract position based out of Nashville, TN. Pay And Benefits
The pay range for this position is $19.00 - $22.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Apr 14, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.
We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Information
Job Category
Pharmacy Technician
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Nashville, TN
Share
Job Description
• The client is seeking Certified Pharmacy Technicians (CPhT) to serve as Care Navigators in a high-volume, remote outbound call center environment. This is not a retail pharmacy role — candidates must be comfortable conducting 80–100 structured outbound calls per day to Medicare members, pharmacies, and healthcare providers.
• The primary focus of this role is identifying and resolving medication adherence barriers for patients managing chronic conditions including diabetes, hypertension, hyperlipidemia, and asthma.
• Navigators follow structured call guides, provide patient education within defined scope, coordinate with pharmacies and providers as needed, and document all interactions in real time across multiple systems.
• Success in this role requires strong verbal communication, active listening, empathy, and the ability to maintain quality and professionalism in a metrics-driven environment.
Candidates must be self-directed, comfortable working remotely, and committed to HIPAA compliance and documentation accuracy.
Top Skills Details Certified Pharmacy Technician, CPhT, Outbound Call Center Experience (NOT retail pharmacy, High volume call environment (90-100 calls a day), medication adherence, Microsoft office proficiency Qualifications
• Candidates must clearly understand this is an outbound call center role, not retail pharmacy work.
• 1-2 years of Pharmacy Technician experience
• Must be a certified Pharmacy Technician (CPhT)
• Office setting experience
• Strong computer skills
Job Type & Location This is a Contract position based out of Nashville, TN. Pay And Benefits
The pay range for this position is $19.00 - $22.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Apr 14, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.
We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Information
Job Category
Pharmacy Technician
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Pharmacy Technician
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