Corporate Trainer – Business Development Center
About the position Responsibilities • Responsible for creation and execution of new hire onboarding plans • Responsible for ongoing training needs as identified by leadership • Provide insight to additional training needs based on training interactions • Partners with leadership to conduct performance-based assessments and evaluations of training needs for coordinators • Coordinate and support quarterly 1:1 support for BDC Coordinators • Focused on personal development to maintain facilitation skills Requirements • 2+ years in corporate training facilitation • Experience training in a remote environment • Strong one-on-one and group presentation and facilitation skills • Ability to interact and work with employees at all levels in the organization including business units and executive management • Customer Service or Customer Service Training Experience • Familiarity with dealership operations a plus • Familiarity with call centers a plus • Experience with My Kaarma or DealerSocket • Bachelor's degree required for this position Benefits • Health Insurance • Vision Insurance • Dental Insurance • Life and Disability Insurance • Flexible Spending and Health Savings Accounts • Employee Assistance Program • 401(k) plan with Company Match • Paid Time Off (PTO) • Paid Holidays, Bereavement, and Jury Duty • Paid Pregnancy/Parental leave • Paid Military Leave • Tuition Reimbursement