COO – Integrator

Job Description: • Owns the Vision Execution: Translates the Visionary’s ideas into clear, actionable strategies and executes the company’s Vision/Traction Organizer (V/TO). • Drives Accountability: Ensures Rocks, Scorecards, and meeting cadences (Level 10 Meetings™) are followed by all. • Leads the Leadership Team: Facilitates team health, resolves cross-functional issues, and keeps the team aligned and focused. • Owns the Operating System: Ensures that EOS is followed by all fostering a culture of discipline and accountability. • Issue Solving: Proactively identifies and solves issues using the IDS™ (Identify, Discuss, Solve) process. • Oversees daily operations and ensures consistent delivery of high-quality services. • Implements efficient systems, processes, and policies to support the company’s strategic goals. • Collaborates with department heads to ensure alignment of resources and objectives. • Monitors KPIs and operational metrics; ensures timely and accurate reporting. • Develops and manages high-performing teams; leads with integrity, transparency, and consistency. • Builds a culture of accountability, communication, and trust. • Coaches and develops managers to lead their teams effectively. • Facilitates conflict resolution and promotes healthy team dynamics. • Works with the Visionary and Finance lead to manage budgets and financial planning. • Supports strategic decision-making with data-driven insights. • Identifies opportunities for growth, efficiency, and scalability. Requirements: • 10+ years in a senior operations or leadership role (COO, GM, etc.) • Experience in a professional services or consulting environment preferred • Skilled in managing departments in Finance, Marketing, Sales, Service, HR, general administration and overall operations • Experience with EOS or strong willingness to adopt it • Proven ability to lead cross-functional teams and drive results • Strong organizational, communication, and decision-making skills • Business acumen and systems thinking Benefits: • Competitive salary + performance incentive • PTO: 3 weeks front-loaded, 10 company-paid holidays, plus sick time • Fully company-paid employee benefits (you read that right, FULLY paid employee benefits for employees who work 20+ hours per week!) • Medical, dental, vision insurance • Telemedicine for the family • Employee Assistance Program (EAP) • Vacation and Holiday pay (prorated for our part-time employees) • Vacation days that increase annually • Sick Days • 7 paid holidays PLUS… Choose your own holiday with myCelebration, break up the long winter with a Winter Blues Day, and your birthday off! • Gift of Giving: Annual donation to a charity of your choice • 401(k) with generous match • Professional development training • Fun stuff: Quarterly events, annual employee appreciation, company retreat, and lots of fun in between • Anniversary celebrations, gifts, and more • Drama-free work environment. We are HR after all! Apply tot his job