Conversational Chat Bot Designer - Remote Job

Job Information Industry Education Date Opened 03/02/2023 Job Type Full time Work Experience 1+ Years Remote Job About Us Our mission is to bring people together and connect them into a community to nurture each other. We aim to share a conducive environment, a joyous space to grow and excel; a world brimming with selfless love and enough kindness. We strive to enrich each of our lives with kaleidoscopic memories we make here - vibrant, lively, of all hues and colors. Job Description This is a remote position. • Create a virtual Chat Bot agent • Solve customer challenges using Voice/Text UI that enables the ability to deliver personalized and contextual information in real-time • Design end-to-end conversational interactions, including what can go wrong, and how • Develop mockups, flows, redlining and all other creative prototyping related items • Work closely with support team to assess use cases - including the context, the topics, and the types of user questions • Work on multiple projects simultaneously, feel comfortable dealing with multiple stakeholders, and be able to think strategically when reviewing design work and providing feedback and guidance • Champion a user-first approach and conduct thorough client and user research Requirements • Bonus points for experience in Journalism, Communication, English Literature, Creative Writing, Technical Writing, or related fields • Experience in Conversation Design • Writing experience (digital content design, UX writing, and/or content strategy) with attention to detail and the ability to work on multiple projects at once • Excellent written and verbal communication skills • Proven track record of defining, socializing, testing, iterating on, and delivering outstanding digital experiences • Experience writing for social and new media • Ability to work fast and meet deadlines • Ability to learn new systems quickly and effectively • Ability to quickly analyze complex systems and solve problems • A true team player - willing to be part of a team of Conversation Designers who work remotely around the world • Experience explaining ideas visually such as using content flows, mockups, or prototypes • Knowledge in human-machine interactions - advantage • Previously published at least one Virtual Agent - big advantage Benefits • Opportunity to be a part of a dynamic growth focused tech startup • Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes • Opportunity to work closely with serial tech entrepreneurs from Silicon Valley • Fun loving environment and caring team mates and inclusive culture of the company Apply tot his job