Contingent HR Assistant (Fully Remote)
Position Title: Contingent HR Assistant (Fully Remote)This is not a regular full-time position. Hours vary based on business need.
This is a contingent HR Assistant position supporting a high volume BPO/call center environment. Due to the nature of the business, staffing and HR support needs can fluctuate daily. As such, this role requires a high degree of schedule flexibility and responsiveness. This is not a company benefits eligible or 1099 eligible role.
We’re seeking candidates who are:
Willing to work during volume spikes, especially during peak times such as large-scale hiring events, onboarding/offboarding surges or needing additional HR team support
Available on a short/limited notice basis, with a 2-3 week notice for most planned events. There are times where unexpected support could be needed and only 24 hours’ notice may be provided
Comfortable with inconsistent hours, including weeks with limited or no scheduled work, and others with up to 40 hours in a week
Hours of availability – Generally must be available between normal business hours of 8:00am – 6:00pm ET
About the Role:
We are seeking a highly dependable and adaptable Contingent HR Assistant to provide flexible, as-needed support to our Human Resources team. This role is ideal for an HR professional who thrives in a high-volume environment and enjoys stepping in during peak periods, coverage needs, or special projects. This position plays a critical part in maintaining HR continuity and service excellence across key functions.
Why Join Us as a Contingent HR Assistant?
Experience: Exposure to a variety of HR operations and special projects
Contribution: Be part of a high-impact HR team that values excellence, trust, and people-first service
Culture: We promote collaboration, integrity, and continuous learning
Key Responsibilities:
Provide as-needed support for core HR functions including onboarding, offboarding, file audits, and employee inquiries
Assist with data entry and HRIS updates in UltiPro UKG
Respond to assigned HR tickets, emails, and routine employee requests
Support LOA tracking and documentation under HR supervision
Prepare templates and forms for HR team use
Help maintain confidentiality and compliance with applicable labor laws
Jump in to support special projects or coverage for vacations, peak workload, or emergent needs
Collaborate cross-functionally with Operations, Payroll, IT, and other departments to ensure seamless execution of HR processes and issue resolution
Qualifications
Required:
2+ years of experience in Human Resources
Available on a short/limited notice basis
Must be willing and able to accept and work at least 90% of the hours offered.
Due to the contingent nature of this role, scheduling is based on business demand. While total hours are not guaranteed, when hours are offered, the candidate is expected to maintain consistent availability and work at least 90% of those offered shifts unless there is a valid exception (e.g., pre-approved time off, emergencies).
Working knowledge of basic HR practices and employment laws (FMLA, ADA, wage & hour, etc.)
Experience using HR systems
Strong organizational, communication, and follow-through skills
Able to maintain confidentiality and professionalism in all matters
Comfortable with flexible scheduling and supporting HR virtually
Remote (work from home) experience
Must reside in TX, IN, NC, NV, TN, PA, FL
Preferred:
Preferred in a fast-paced or contact center environment
BPO experience
Experience using UltiPro/UKG
This is a contingent HR Assistant position supporting a high volume BPO/call center environment. Due to the nature of the business, staffing and HR support needs can fluctuate daily. As such, this role requires a high degree of schedule flexibility and responsiveness. This is not a company benefits eligible or 1099 eligible role.
We’re seeking candidates who are:
Willing to work during volume spikes, especially during peak times such as large-scale hiring events, onboarding/offboarding surges or needing additional HR team support
Available on a short/limited notice basis, with a 2-3 week notice for most planned events. There are times where unexpected support could be needed and only 24 hours’ notice may be provided
Comfortable with inconsistent hours, including weeks with limited or no scheduled work, and others with up to 40 hours in a week
Hours of availability – Generally must be available between normal business hours of 8:00am – 6:00pm ET
About the Role:
We are seeking a highly dependable and adaptable Contingent HR Assistant to provide flexible, as-needed support to our Human Resources team. This role is ideal for an HR professional who thrives in a high-volume environment and enjoys stepping in during peak periods, coverage needs, or special projects. This position plays a critical part in maintaining HR continuity and service excellence across key functions.
Why Join Us as a Contingent HR Assistant?
Experience: Exposure to a variety of HR operations and special projects
Contribution: Be part of a high-impact HR team that values excellence, trust, and people-first service
Culture: We promote collaboration, integrity, and continuous learning
Key Responsibilities:
Provide as-needed support for core HR functions including onboarding, offboarding, file audits, and employee inquiries
Assist with data entry and HRIS updates in UltiPro UKG
Respond to assigned HR tickets, emails, and routine employee requests
Support LOA tracking and documentation under HR supervision
Prepare templates and forms for HR team use
Help maintain confidentiality and compliance with applicable labor laws
Jump in to support special projects or coverage for vacations, peak workload, or emergent needs
Collaborate cross-functionally with Operations, Payroll, IT, and other departments to ensure seamless execution of HR processes and issue resolution
Qualifications
Required:
2+ years of experience in Human Resources
Available on a short/limited notice basis
Must be willing and able to accept and work at least 90% of the hours offered.
Due to the contingent nature of this role, scheduling is based on business demand. While total hours are not guaranteed, when hours are offered, the candidate is expected to maintain consistent availability and work at least 90% of those offered shifts unless there is a valid exception (e.g., pre-approved time off, emergencies).
Working knowledge of basic HR practices and employment laws (FMLA, ADA, wage & hour, etc.)
Experience using HR systems
Strong organizational, communication, and follow-through skills
Able to maintain confidentiality and professionalism in all matters
Comfortable with flexible scheduling and supporting HR virtually
Remote (work from home) experience
Must reside in TX, IN, NC, NV, TN, PA, FL
Preferred:
Preferred in a fast-paced or contact center environment
BPO experience
Experience using UltiPro/UKG