Content Writer – Documentation, Portfolio Management

Job Description: • Review, edit, and refresh existing business and process documentation to ensure accuracy and clarity • Maintain documentation lifecycle elements such as versioning, review cycles, and content status signals • Triage incoming feedback, implement updates, or coordinate with content owners for resolution • Track feedback items through closure and identify recurring quality or usability themes • Perform editorial reviews to enforce documentation standards and improve readability • Ensure content aligns with current platform guidance and organizational standards • Contribute to and maintain runbook-style and operational documentation • Support ongoing initiatives by maintaining and updating established content assets • Collaborate with cross-functional stakeholders to ensure documentation consistency and usability • Ensure timely updates with minimal defects and rework Requirements: • 3–5 years of experience in content writing, editing, or documentation support • Strong experience reviewing and maintaining business or technical documentation • Hands-on experience with documentation lifecycle management (versioning, review cycles, updates) • Experience triaging feedback and incorporating updates into content • Working knowledge of Microsoft 365 tools (Teams, SharePoint, Exchange, Power Platform, etc.) • Strong attention to detail with the ability to enforce content standards consistently • Ability to work independently with minimal supervision in a structured environment • Strong written communication and editorial judgment skills Benefits: • Medical, dental, and vision coverage • Flexible Spending Account • 401k program • Competitive PTO offerings • Parental Leave • Opportunities for professional growth and development