Content Quality Analyst
We are looking for a skilled Content Quality Analyst for a contract position where you will play a pivotal role in evaluating and improving the quality of AI-generated and community-driven content. Your work will help shape the future of AI-powered search by creating structured datasets, analyzing trends, and delivering insights that enhance user experiences.
Responsibilities:
ā¢ Execute accurate content labeling in alignment with established policy and guidelines.
ā¢ Maintain the accuracy and thoroughness of community topic tagging and ratings.
ā¢ Conduct quality assurance (QA) of Machine Learning outputs and create datasets for ML training.
ā¢ Identify recurring patterns within datasets and document insights from labeling observations.
ā¢ Assess the quality of AI-generated and community-driven responses for diverse query intents, languages, geographies, and cultural settings.
ā¢ Perform side-by-side comparisons of answers to evaluate factors such as relevance, helpfulness, tone, accuracy, clarity, and audience appropriateness.
ā¢ Define and document the attributes of a "good" answer versus one that "needs improvement," including detailed rationales.
ā¢ Assist in refining content taxonomies and tagging systems to enhance search and answer functionality.
ā¢ Experience in investigating, reviewing, or evaluating digital content.
ā¢ Strong knowledge and passion for internet culture and trends.
Bonus Points:
ā¢ Proficiency in multiple languages.
ā¢ Experience as a successful content creator or curator on platforms like TikTok, YouTube, or Instagram.
ā¢ Prior experience as an online community moderator.
Apply Now
Apply Now
Responsibilities:
ā¢ Execute accurate content labeling in alignment with established policy and guidelines.
ā¢ Maintain the accuracy and thoroughness of community topic tagging and ratings.
ā¢ Conduct quality assurance (QA) of Machine Learning outputs and create datasets for ML training.
ā¢ Identify recurring patterns within datasets and document insights from labeling observations.
ā¢ Assess the quality of AI-generated and community-driven responses for diverse query intents, languages, geographies, and cultural settings.
ā¢ Perform side-by-side comparisons of answers to evaluate factors such as relevance, helpfulness, tone, accuracy, clarity, and audience appropriateness.
ā¢ Define and document the attributes of a "good" answer versus one that "needs improvement," including detailed rationales.
ā¢ Assist in refining content taxonomies and tagging systems to enhance search and answer functionality.
ā¢ Experience in investigating, reviewing, or evaluating digital content.
ā¢ Strong knowledge and passion for internet culture and trends.
Bonus Points:
ā¢ Proficiency in multiple languages.
ā¢ Experience as a successful content creator or curator on platforms like TikTok, YouTube, or Instagram.
ā¢ Prior experience as an online community moderator.
Apply Now
Apply Now