Contact Center Representative I - Woodbury - Mar-Apr 2026 - PTB
Ideal Credit Union is a large Twin Cities credit union recognized for its excellence in service. They are seeking a Contact Center Representative I to provide professional, accurate, and friendly service to members via phone, resolving issues and making product recommendations.ResponsibilitiesProvide members and prospective members with professional, accurate and friendly service via the phoneMeet members' needs by resolving issues and making product recommendations while utilizing credit union service quality standards and the Preferred Way of SellingSkillsPrior telephone or contact center experienceAbility to provide professional, accurate and friendly service via phoneAbility to resolve issues and make product recommendationsUtilization of credit union service quality standards and the Preferred Way of SellingPrior credit union experienceBenefitsHealth/dental insurancePersonal leaveTuition reimbursementLife insuranceRetirementCompany OverviewIdeal Credit Union is a financial services company that offers loans, credit cards, mortgages, and investment services. It was founded in 2009, and is headquartered in Inver Grove Heights, Minnesota, USA, with a workforce of 51-200 employees. Its website is http://idealcu.com.
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