Consultant II, Domestic Relocation
Job Description:
• Maintain an assigned caseload, while delivering impeccable customer service to external and internal customers.
• Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement.
• Demonstrates knowledge of Cartus' products and services in all interactions with client and customer.
• Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue.
• Ensure data integrity in all Cartus systems.
• Maintain compliance with Cartus' corporate policies, programs, and standards.
• Ensure that supplier partners perform all necessary tasks related to the sale and closing of each property.
• Establish effective working relationship with Network and Non-Network brokers in implementation of primary functions.
• Coordinate ordering, review, analysis of agent prepared BMAs and property action plans.
• Serve as an objective real estate subject matter expert and resource to internal and external customers.
Requirements:
• College degree or equivalent preferred
• Two plus years prior relocation or real estate experience with home sale closings
• Two years Customer service experience
• Influential verbal and written communication skills
• Strong organizational and analytical skills
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• Maintain an assigned caseload, while delivering impeccable customer service to external and internal customers.
• Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement.
• Demonstrates knowledge of Cartus' products and services in all interactions with client and customer.
• Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue.
• Ensure data integrity in all Cartus systems.
• Maintain compliance with Cartus' corporate policies, programs, and standards.
• Ensure that supplier partners perform all necessary tasks related to the sale and closing of each property.
• Establish effective working relationship with Network and Non-Network brokers in implementation of primary functions.
• Coordinate ordering, review, analysis of agent prepared BMAs and property action plans.
• Serve as an objective real estate subject matter expert and resource to internal and external customers.
Requirements:
• College degree or equivalent preferred
• Two plus years prior relocation or real estate experience with home sale closings
• Two years Customer service experience
• Influential verbal and written communication skills
• Strong organizational and analytical skills
Apply tot his job
Apply To this Job