Connecteam | Call Scheduler
On behalf of Connecteam, SD Solutions is looking for a talented Call Scheduler to engage with existing paying customers proactively.
In this role, you will make outbound follow-up calls to active customers, build relationships, offer free training sessions, and help them maximize the value of the Connecteam platform. You will act as a helpful guide, ensuring customers feel supported and discover new ways to use the system effectively for their daily operations.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Make outbound follow-up calls (15-minute sessions) to offer free training sesions.
Maintain accurate daily reporting: calls made, meetings booked, qualified vs unqualified opportunities
Work closely with the Customer Success team for smooth handoffs and escalations
Working hours: 9 AM – 6 PM Central Time (CST) — required
Requirements:
Spotless/fluent English — non-negotiable (excellent spoken English is mandatory)
Strong willingness to work hard with a high volume of outbound calls daily
Confident, positive, and customer-oriented communication style
Ability to explain things clearly to non-technical users
Highly disciplined and organized
All other skills (product knowledge, sales techniques, etc.) can be taught
Working hours: 9 AM – 6 PM Central Time (CST) — required
About the company:
Connecteam is a SaaS platform designed to help non-technical, frontline businesses manage their workforce in one place. Typical customers include restaurants, laundries, retail, cleaning services, and other operational businesses.
The platform covers:
Employee time tracking (clock in / clock out)
Scheduling and shift management
PTO and policies
Payroll inputs
Forms, checklists, and task management
Permissions, groups, and roles
Mobile + desktop usage (online and offline work)
Customers often need hands-on guidance to translate their real-world workflows into a working system — this is where Professional Services comes in.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
In this role, you will make outbound follow-up calls to active customers, build relationships, offer free training sessions, and help them maximize the value of the Connecteam platform. You will act as a helpful guide, ensuring customers feel supported and discover new ways to use the system effectively for their daily operations.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Make outbound follow-up calls (15-minute sessions) to offer free training sesions.
Maintain accurate daily reporting: calls made, meetings booked, qualified vs unqualified opportunities
Work closely with the Customer Success team for smooth handoffs and escalations
Working hours: 9 AM – 6 PM Central Time (CST) — required
Requirements:
Spotless/fluent English — non-negotiable (excellent spoken English is mandatory)
Strong willingness to work hard with a high volume of outbound calls daily
Confident, positive, and customer-oriented communication style
Ability to explain things clearly to non-technical users
Highly disciplined and organized
All other skills (product knowledge, sales techniques, etc.) can be taught
Working hours: 9 AM – 6 PM Central Time (CST) — required
About the company:
Connecteam is a SaaS platform designed to help non-technical, frontline businesses manage their workforce in one place. Typical customers include restaurants, laundries, retail, cleaning services, and other operational businesses.
The platform covers:
Employee time tracking (clock in / clock out)
Scheduling and shift management
PTO and policies
Payroll inputs
Forms, checklists, and task management
Permissions, groups, and roles
Mobile + desktop usage (online and offline work)
Customers often need hands-on guidance to translate their real-world workflows into a working system — this is where Professional Services comes in.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.