Conduent live Chat Full-Time Remote Job - Hiring Now

Remote Full-time
Conduent is currently hiring full-time Live Chat Agents for a remote position. If you're someone with excellent communication skills, a passion for helping others, and a desire to work in a fast-paced, remote environment, then this could be the job for you. As a Live Chat Agent, you'll be supporting our clients by providing top-tier customer service through live chat platforms.

Key Responsibilities:

  • Provide real-time support via live chat for customers.

  • Assist with troubleshooting, inquiries, and issue resolution.

  • Offer knowledgeable responses to client queries.

  • Maintain high customer satisfaction by ensuring clear and accurate communication.

  • Manage a high volume of chats, ensuring timely responses.

  • Record and track customer interactions in CRM software.

  • Adhere to company policies, quality standards, and KPIs.


Benefits:

  • Competitive salary.

  • Flexible full-time hours.

  • Work from home - no commuting required!

  • Health, dental, and vision insurance.

  • Paid time off (PTO).

  • 401(k) with company match.

  • Paid training and development opportunities.


How to Apply:
Interested candidates are encouraged to apply immediately as we are hiring now. Please submit your resume along with a brief cover letter explaining your interest in the position.

  • High school diploma or equivalent (Bachelor’s degree preferred).

  • Previous experience in customer service, preferably in the travel or airline industry.

  • Strong verbal and written communication skills.

  • Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.

  • Ability to multitask and work in a fast-paced environment.

  • Strong problem-solving skills and a customer-first mindset.

  • Reliable internet connection and a quiet workspace free from distractions.



Apply Now
Apply Now →

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